Service manual

V-3
3. LEVEL 2 TROUBLESHOOTING
3.1 Level 2 FIP
The Level 2 FIP is the trouble diagnostic procedure to sort various troubles in addition to the error codes. In the troubleshooting, executing the
steps given in the FIP or checking procedure allows you to find out a cause of trouble in a short time.
3.2 Fail Code List
LCD Display < Name of Fail>
Contents of Trouble
Action Reference
BSD
001-360
Turn OFF the Power.
<IOT Fan Motor Failure>
Fuser fan or rear fan fail signal detected.
Power off/on
See fan motor failure FIP
2.9.3
2.9.6
003-340
Turn OFF the Power.
<IOT Firmware Error>
IOT firmware error
Power off/on
See firmware error FIP
2 3.1
2 3.3
003-356
Turn OFF the Power.
<IOT NVRAM Error>
NVRAM error
Power off/on
See NV-RAM error FIP
2 3.1
2 3.3
006-370
Turn OFF the Power.
<IOT SCANNER Failure>
1. Laser power down.
2. SOS signal not detected.
Power off/on
See Scanner failure FIP
2.5.1
2.5.2
009-340
Turn OFF the Power.
<IOT CTD Sensor Error>
ADC sensor ASSY power down.
Power off/on
See CTD sensor error FIP
2.8.7
2.8.8
009-342
Turn OFF the Power.
<IOT Low Density Error>
Toner density is low.
Power off/on
See low density error FIP
2.8.7
2.8.8
009-360
Turn OFF the Power
<IOT (Y) Toner CRUM Error> Power off/on 2.8.3
2.8.8
009-361
Turn OFF the Power
<IOT (M) Toner CRUM Error> Power off/on 2.8.3
2.8.8
009-362
Turn OFF the Power
<IOT (C) Toner CRUM Error> Power off/on 2.8.3
2.8.8
009-363
Turn OFF the Power
<IOT (K) Toner CRUM Error> Power off/on 2.8.3
2.8.8
010-317
Turn OFF the Power.
<IOT Fuser Detached>
Detected that the fuser ASSY is not mounted.
Power off/on
See fuser detached FIP
2.9.1
2.9.6