User's Manual

NO POWER

• Check if the USB cable is connected properly, and the Scanner is turned on.

• The scanner will turn off automatically when the device connected is in sleep

mode. To resume the power, wake your device, and then turn on the Scanner.

THE SCANNER DOES NOT RESPOND WHEN DEVICE IS DOCKED

• Make sure the iConvertScan+ app is installed and your device is docked correctly.

• Check if your device is off or locked. Refer to your device’s manual to unlock.

I CANNOT CHARGE MY DEVICE

• Make sure your device is docked firmly to the Dock Connector.

• Make sure the Scanner is powered off. Remove your device and then re-dock.

THE SCAN RESULT IS POOR

• Calibrate and clean the Scanner if the scan result is poor.

• Do not use the Photo Sleeve if the photo is laminated.

CANNOT FEED THE PAPER

• Make sure the photo/document is gripped and slightly pulled into the FEED

SLOT prior to scanning.

• Remove the photo/document from the FEED SLOT and insert it again.

• Check if the paper thickness has exceeded the limit.

• Do not scan more than one page at a time; otherwise the extra pages may not

feed properly.

faQs

811508_INS_iPad Scanner

Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk