Administrator's Guide Supporting RSA Data Protection Manager (DPM) Environments (Supporting Fabric OS v7.2.0) Owner's manual

Fabric OS Encryption Administrator’s Guide (DPM) 271
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General encryption troubleshooting
6
General encryption troubleshooting
Table 9 lists the commands you can use to check the health of your encryption setup. Table 10
provides additional information for failures you might encounter while configuring switches using
the CLI.
TABLE 9 General troubleshooting tips using the CLI
Command Activity
supportsave Check whole system configuration.
Run RAS logs.
Run RAS traces.
Run Security Processor (SP) logs (mainly kpd.log).
configshow Check whole system persistent configuration database dump.
Check for SPM-, CVLM-, and CNM-related persistent database entries.
cfgshow Check for redirection zones starting with “red_xxx” in defined database for
virtual and physical devices.
nsshow Check for crypto virtual target and crypto virtual initiator entries for VT/VI
switch:SecurityAdmin> cryptocfg --show
-groupcfg
Check key vault connection status.
Check encryption group/cluster status.
Note: CONVERGED status means the cluster is formed successfully.
switch:SecurityAdmin> cryptocfg --show
-groupmember -all
1 Check encryption group/cluster member status.
Note: DISCOVERED state means the member is currently part of a cluster.
2 Check encryption engine/SP and KEK status.
Note: SP state ONLINE means encryption engine is enabled for
encryption with valid KEK (Link Key or Master Key).
TABLE 10 General errors and conditions
Problem Resolution
Connection to a key vault returns a “Not Responding”
message.
Determine if the default port has been changed on the key vault.
After you create an encryption group using RKM/DPM, a
newly created container's LUN state changes between
“Write metadata is pending” and “Write metadata is in
progress” with continuous [RKD-1001] messages displayed
on the console.
Power cycle the DCX chassis and then issue the cryptocfg --enableEE [slot
number] command to bring the container’s LUN state to Encryption Enabled.If
the eth0 IP address on the Brocade Encryption Switch or on the FS8-18 port
blade has been modified, a reboot is required.
LUN state for some LUNS remains in "initialize" state on the
passive path.
This is expected behavior. The LUNs exposed through Passive paths of the
target array will be in either Initialize or LUN Discovery Complete state so long
as the paths remain in passive condition. When the passive path becomes
active, the LUN changes to Encryption Enabled. Use the --show -LUN
command with the -stat option to check the LUN state.