Technical data

Brocade VDX 8770-4 Hardware Reference Manual xvii
53-1002563-05
Brocade resources
To get up-to-the-minute information, go to http://my.brocade.com to register at no cost for a user ID
and password.
White papers, online demonstrations, and data sheets are available through the Brocade website
at:
http://www.brocade.com/products-solutions/products/index.page
For additional Brocade documentation, visit the Brocade website:
http://www.brocade.com
Release notes are available on the MyBrocade website and are also bundled with the Network OS
firmware.
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
http://www.fibrechannel.org
For information about the Ethernet industry, visit the Internet Engineering Task Force website:
http://www.ietf.org
Getting technical help
Contact your Brocade VDX 8770-4 supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General information
• Technical Support contract number, if applicable
• Model name
• Operating system version
• Error numbers and messages received
• Copy support command output
• Detailed description of the problem and specific questions
• Description of any troubleshooting steps already performed and results
• Serial console and Telnet session logs
• Syslog message logs
2. Brocade VDX 8770-4 serial number