QuickSpecs

product support:
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software
services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software
support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor
hardware and software.
In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial
savings.
Choose Support Plus 24 when you need to:
Improve uptime with responsive hardware and software services available anytime
Cost-effectively obtain expert 24x7 multivendor hardware and software support
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
HP Entry Storage Data Migration Service for Windows
For customers who need to safely migrate Windows data within their TCP/IP networks with minimal impact to their
operations:
You have a need to migrate data between Windows servers within your TCP/IP network. Or you have a need to migrate
storage for your Windows servers. Or both. And you need to accomplish these migrations efficiently while minimizing risk at
the same time.
HP Entry Storage Data Migration Service for Windows offers you a cost competitive and convenient way to accommodate
data migration triggered by a need to refresh or consolidate storage, or to create different storage tiers. This service offers a
migration cost in line with the costs of storage products in small and medium-sized storage environments. The service is
delivered via a skilled HP service specialist with special consideration for data availability, integrity, and ongoing operational
performance during the transfer process."
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-4734ENW.pdf
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the
desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily
operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit
http://www.hp.com/support
HP Insight Remote Support software delivers secure remote monitoring and support for your HP Servers and Storage, 24 X
QuickSpecs
HP StorageWorks P2000 G3 Modular Smart Array
Systems
Service and Support, HP Care Pack, and Warranty Information
DA - 13551 Worldwide QuickSpecs — Version 7 — 9.27.2010 Page 23