QuickSpecs

Warranty Three-year limited warranty, parts exchange Next Business day delivery
Enclosures, Hard drives, and Options for the P2000 G3 FC carry their own warranty. Refer to HP's
Limited Warranty Statement for more information.
The P2000 G3 FC has been designed with customer self repairable parts to minimize repair time
and provide greater flexibility in performing defective parts replacement. Please refer to HP's
limited warranty Statement and parts replacement instructions for further details.
http://h18006.www1.hp.com/products/storageworks/warranty.html
Products included in various kits carry their own individual warranties.
NOTE: The warranty of the hard drive options purchased with the P2000 G3 FC product is
different for SAS hard drives versus SATA hard drives. SAS hard drive options have a three year
warranty and SATA hard drives options have a one year warranty.
HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.
Your storage is evolving. Get scalable support that evolves with it. HP Care Pack Services is an easy-to-buy, easy-to-use
portfolio of packaged services covering your lifecycle needs. You can rely on our highly skilled, HP certified professionals to
offer a breadth of expertise across leading storage technologies, and work side by side with you for optimal results. Push
services beyond expectations and choose support that meets the changing needs of your business with the same reliability,
scalability and flexibility you demand of your storage.
Protect your business beyond the warranty
Standard warranty protects against product defects and some causes of downtime. HP Care Pack Services helps you
proactively guard against unplanned downtime which can reduce your productivity and profitability. By using a standard
approach to warranty uplifts, such as HP Care Pack Services, customers can be more sure of consistency of operations for
both mission-critical and standard business computing.
Extending warranties with HP Care Pack Services
The key to normalizing the warranty of combined solutions-is making service uplift simple: HP Care Pack Services. This
portfolio of predefined packages, extending across the entire IT lifecycle, offering consulting, education, technical support,
optimization, risk assessment, and more. It's entirely flexible allowing customers to extend the cover to the precise level of
support required. Customer's standard hardware warranty, for example, can be upgraded to next-business-day response, to
same-day coverage, or even to a committed six-hour call-to-repair service available 24 hours every day of the week.
Provide consistent, predictable levels of support across your entire department or business
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Are available whenever and wherever you do business
For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Choose
the support levels that meet your business requirements, from basic to mission-critical. http://www.hp.com/hps/storage
NOTE: Care Pack Services availability may vary by product and country.
QuickSpecs
HP StorageWorks P2000 G3 FC Modular Smart Array
System
Service and Support, HP Care Pack, and Warranty Information
DA - 13551 Worldwide QuickSpecs — Version 1 — 2.16.2010 Page 17