QuickSpecs

solution center support plus proactive reports for problem prevention. Choose from an extensive
menu of HP Proactive Select event and technical services, such as onsite firmware upgrades,
health checks, assessments, and education.
Basic care-Maintain storage with basic recommended support levels : HP Support Plus 24
with 10 Proactive Select service credits per year - This support service is designed for
environments where proactive help from HP is not required. HP provides 24x7 hardware and
software support onsite, including third-party support with a maximum 4-hour onsite response. We
also provide cost-saving software updates and monitor ongoing operations through the latest
remote tools. Choose from an extensive menu of HP Proactive Select event and technical
services, such as onsite firmware upgrades, health checks, assessments, and education.
Installation Implement right from the start: Support that's included whatever levels of care you select -
HP MSA Storage Installation and Startup Service - HP installs, tests, and configures your tape
hardware and software onsite. We deliver a tailored storage deployment, properly integrated into
your environment.
Additional services to
meet your needs
HP Data Migration Services -HP expertise and tools help you migrate data across your data
center or around the globe. Take the burden of migration off your shoulders and put it in the
capable hands of expert HP storage migration consultants. Our proven approach helps
orchestrate the complete data migration and consolidation process while maintaining consistent
data availability during the transfer process.
HP Proactive Select -HP Proactive Select is a flexible way to purchase services to fit your
particular environment or situation. Working with an HP Account Support Manager, you select a
package of services in the form of services credits that include proactive services spanning many
technologies and processes, such as onsite firmware upgrades, health checks, assessments, and
education. You tailor the service delivery to improve time to production, optimize performance, or
build in continuous improvements.
For more information Only HP brings together deep expertise, proactive and business critical support and a strong
partner network-plus, a full set of infrastructure services designed to power a Converged
Infrastructure.
www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP
Authorized Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using
HP order configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
www.hp.com/go/lookuptool
QuickSpecs
HP MSA P2000 G3 Modular Smart Array System
Service and Support, HP Care Pack, and Warranty Information
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