QuickSpecs

Warranty
Three-year limited warranty, parts exchange Next Business day delivery
Enclosures, Hard drives, and Options for the P2000 G3 FC carry their own warranty. Refer to HP's
Limited Warranty Statement for more information.
The P2000 G3 FC has been designed with customer self repairable parts to minimize repair time
and provide greater flexibility in performing defective parts replacement. Please refer to HP's
limited warranty Statement and parts replacement instructions for further details.
http://h18006.www1.hp.com/products/storageworks/warranty.html
Products included in various kits carry their own individual warranties.
NOTE:
The warranty of the hard drive options purchased with the P2000 G3 FC, SAS, and 10GbE
iSCSI products is different for SAS hard drives versus SAS MDL and SATA hard drives. SAS hard
drive options have a three year warranty and SAS MDL and SATA hard drives options have a one
year warranty.
Technology Services
Technology Services for increased uptime, productivity and ROI
TRUST HP storage technology experts for every level of service and support. Our integrated
portfolio of Services for storage help customers reduce costs, optimize data, streamline storage
management, and improve backup and recovery. Capitalizing on HP Storage Systems' capabilities
requires a service partner who understands your increasingly complex environment. Team with
the people who know HP infrastructure hardware and software best-the experienced professionals
at HP Services.
Protect your business beyond warranty
Warranty protects against manufacturer defects, however warranty uplifts, such as HP Care Pack
Services protect the business-by reducing downtime risks and providing operational consistency
for mission-critical and standard business computing.
What HP Storage Technology Services can do for you
HP Storage Technology Services can help you design, deploy, test, integrate, support, and
manage IT and infrastructure solutions. HP storage lifecycle support services offers a full
spectrum of customer care-from technology support to complex migrations to complete managed
services.
Support:
Choose from three levels of care for your HP MSA Storage environment
. HP Technology
Services are personalized. You decide how, when, and where you receive support for your HP
MSA Array Systems. Our approach is proactive, leveraging products, tools, and technology to
avoid problems and optimize performance. And our portfolio is simplified-with straightforward
choices to reduce complexity and risk, plus a single point of contact you can count on throughout
the support lifecycle.
Optimized care -Maintain optimum levels of storage performance and availability
: HP
Proactive Care 24x7 with 40 HP Proactive Select service credits per year -Specifically designed
for complex environments, this end-to-end environment support solution covers servers, operating
systems, hypervisors, storage, and storage area networks (SANs). We provide rapid response to
incidents, addressed 24x7x365 through HP advanced solution center support plus proactive
reports for problem prevention. Choose from an extensive menu of HP Proactive Select event and
technical services, such as onsite firmware upgrades, health checks, assessments, and
education.
Standard care -Maintain high levels of storage availability
: HP Proactive Care 24x7 with 30
Proactive Select service credits per year - Specifically designed for complex environments, this
end-to-end environment support solution covers servers, operating systems, hypervisors, storage,
and SANs. We provide rapid response to incidents, addressed 24x7x365 through HP's advanced
QuickSpecs
HP MSA P2000 G3 Modular Smart Array System
Service and Support, HP Care Pack, and Warranty Information
DA - 13551 Worldwide QuickSpecs — Version 27 — 8.23.2012
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