User guide

5Fabric OS 4.4.x release notes
Technical support
Contact Hewlett-Packard support for hardware, firmware, and software support, including
product repairs and part ordering. To assist your support representative and to expedite your
call, have the following information available:
• Technical support contact number, if available
• Switch model
• Switch operating system version
• Error messages received
• Output from supportshow command
• Detailed problem description and specific questions
• Description of any troubleshooting steps already performed and results
Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as shown here.
The serial number label is located as follows:
• For the SAN Switch 2/8V, SAN Switch 2/16V, SAN Switch 2/16N and SAN Switch 2/32
models—Rear chassis panel
• For the SAN Switch 4/32—On the switch ID pull-out tab located on the port side, and on
the inside of the chassis, near Power Supply 1
• For the Core Switch 2/64 SAN Director 2/128—Inside front of chassis, on wall to left of
ports
World Wide Name (WWN)
Use the licenseIdShow command to display the license ID.
*FT00X0054E9
FT00X0054E9