User manual

User Manual
BritePort 8120
73
 If all LEDs remain on for longer than 10 seconds, initial power up self-test has
failed. Please contact technical support for assistance.
3. LAN LED on BritePort is OFF
Cause Your BritePort is not properly connected to a computer.
Solution Try the corresponding solutions:
 Ensure that both ends of the RJ-45 Ethernet cable are plugged in securely —
one end to the Ethernet port of 8120 and other end to the Network Interface
Card on the computer.
 Be sure that you have used a straight RJ-45 Ethernet cable. However, if you are
connecting to multiple computers through a hub with Normal port, be sure that
you have used a crossed Ethernet cable, however if the hub has Uplink port,
then use straight Ethernet cable. Also use a straight Ethernet cable to connect
your computer to the hub.
 Ensure that your Ethernet card is functioning properly and you have properly
installed its driver. Each Ethernet card comes with its own driver.
 Ensure that you have configured your computer correctly according to the
information provided by your DSL service provider.
4. DSL LED on BritePort is OFF or keeps on flashing
Cause Your BritePort 8120 is not properly configured/setup or your DSL service is down.
Solution Try the following solutions:
 Make sure that your telephone line has been activated for the DSL service.
 Check your telephone line for the dial-tone. If your telephone line is down, you
will not have DSL service. Contact your telephone company.
 Be sure that the telephone cable is connected correctly to your BritePort.
 Try connecting again after a few minutes as external interference might have
caused noise to your DSL line.
 Make sure that you’ve attached microfilters to all phone jacks connected to
analog devices that share the same line as your DSL connection.
 Be sure that you have configured your BritePort correctly. For details, refer to
Chapter 3: Configuring your BritePort.
 Check with your DSL service provider.