User manual

User Manual
BritePort 8012-G1
38
❑ Ensure that both ends of the RJ-45 Ethernet cable are plugged in securely — one end to
the Ethernet port of 8012-G1 and other end to the Network Interface Card on the
computer.
❑ Be sure that you have used a straight Ethernet cable. However, if you are connecting to
multiple computers through a hub with Normal port, be sure that you have used a
crossed Ethernet cable, however if the hub has Uplink port, then use straight Ethernet
cable. Also use a straight Ethernet cable to connect your computer to the hub.
❑ Ensure that your Ethernet card is functioning properly and you have properly installed
its driver. Each Ethernet card comes with its own driver.
❑ Ensure that you have configured your computer correctly according to the information
provided by your DSL service provider.
3. The DSL LED on BritePort keeps blinking
Cause Your BritePort 8012-G1 is not properly configured/setup or your DSL service is down.
Solution Try the following solutions:
❑ Make sure that your telephone line has been activated for the DSL service.
❑ Check your telephone line for the dial-tone. If your telephone line is down, you will not
have DSL service. Contact your telephone company.
❑ Be sure that the telephone cable is connected correctly to your BritePort.
❑ Try connecting again after a few minutes as external interference might have caused
noise to your DSL line.
❑ Attach microfilters to all phone jacks connected to analog devices that share the same
line as your DSL connection.
❑ Be sure that you have configured your BritePort correctly. See Chapter 3: System
Configuration Tool.
❑ Check with your DSL service provider.