Specifications
Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 56
Issue 22.a.- (21 March 2011)
3. IP Office Norstar® Version
The IP Office Essential Edition – Norstar
®
Version (hereafter referred to as Norstar Version) continues the
evolution of communications systems for small businesses.
Norstar Version is designed to work directly out of the box without any programming or administration, allowing
users to immediately make and place calls via analog trunks.
Norstar Version provides the end user a similar desktop experience as the PARTNER ACS: e.g. 2 dedicated
intercom buttons, key system functionality, Caller ID, etc. This helps minimize training requirements and
provides the end user with the same comfort level they have come to expect with the PARTNER ACS system.
Norstar Version provides the bulk of the feature set that the PARTNER ACS R8 supported; plus integrates
enhanced features from the IP Office Essential Edition platform, such as Mobile Twinning, Visual Voice Mail,
64-party Conferencing, SIP Trunking, Full PRI/T1 and more.
Norstar Version provides the same 2-digit extension numbering plan as PARTNER ACS (default), and now
supports a 3-digit flexible numbering plan (extensions 100 – 599).
Norstar Version supports all T-series and M-series Nortel telephones, the 1400 series digital telephones, the
7406E and digital Mobility Wireless products, as well as most analog devices (fax, wireless headsets, analog
telephones). The original MLS series telephones and older wireless telephones are not supported.
Norstar Version also supports a new line of Avaya 9500 series digital telephones.
Norstar Version includes Embedded Voicemail; providing a 2-port Automated Attendant (upgradeable to
6-ports) and voice mail coverage activated for all telephones. Embedded Voicemail offers a variable number of
hours of storage:
· 2-ports = 15 hours of storage
· 4-ports = 20 hours of storage
· 6-ports = 25 hours of storage
System Capacities
Norstar Version supports larger telephone and trunk capacity as follows (may not be attained simultaneously):
· 100 Telephones:
· Up to 100 digital
telephones
· Up to 100 analog
telephones
· 64 Trunks:
· Up to 32 analog CO lines
· Up to 12 BRI channels
· 1 PRI/E1 (30 lines)
· Up to 20 SIP lines
“Quick Mode / “Standard Mode”
The IP Office Essential Edition a-Law SD card includes two new modes of operation – Quick Mode and Standard
Mode.
When the IP500 V2 is first started, it will boot-up in “Quick Mode”, which has the same look and feel as the
Norstar Version, e.g.: out of the box operations, 2 intercom buttons, key system functionality, voice mailboxes
on all telephones, TUI programming support, etc. “Quick Mode” makes starting and using the system quick and
easy.
Using Manager, users who need full IP Office Essential Edition functionality can simply change mode from
“Quick Mode” to “Standard Mode”. Once the system reboots, it re-starts in “Standard Mode” which is the way
that IP Office Essential Edition works, looks and feels today.
System Programming
System programming is accomplished in 2 ways:
· Telephone User Interface (TUI) from extension 10 or extension 11; and uses the same administration
codes as the Norstar system.
· Graphical User Interface (GUI) – Norstar Version provides a “Simplified Manager” mode in the IP
Office Manager software; allowing you to program the system in less than 30 minutes