Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 377
Issue 22.a.- (21 March 2011)
IP Office User Profile Licenses
The following chart shows an overview of the functions of each User Profile. For users in an Small Community
Network (SCN), when they hot desk to another IP Office system, they retain their licensed profile setting as
configured on their home system with the exception of Receptionist.
User
Profile
Functionality Enabled
Mailbox
Mobility
Avaya
one-X™
Portal for
IP Office
Softphon
e
Unified
Messagin
g
Text-to-
Speech
(Generic)
for email
reading
Soft
Console
CCR
Agent
CCR
Supervis
or
Basic User
Office
Worker
Teleworker
Mobile User
Power User
Add ons
Receptionist
Customer
Service
Agent
Customer
Service
Supervisor
Basic User
This functionality would be suitable for common areas (e.g. meeting rooms) or users with less communication
needs. A basic user has all basic core functions enabled, including mailbox and VPN phone usage. This is the
default functionality for users on the system when no licenses are applied.
Mobile Worker
This User Profile is targeted at users with mobile devices and no internet connection to the office, e.g. field
sales and service staff who are often on the road. They are provided with functions such as one number access
and call control as if "in the office", enabling them to never miss a call.
The Mobile Worker license enables a user to be configured to use the IP Office Mobility features. Those features
include Mobile Twinning, Mobile Call Control (IP500 only), one-X Mobile Client and use of Text to Speech (TTS)
for listening to your emails remotely. The license instances are consumed by a user being configured for any
mobility feature.
Release 6 onwards
· Mobile Worker License - 1 User: IPO LIC R6+ MOBILE WORKER 1 (229434)
· Mobile Worker License - 5 Users: IPO LIC R6+ MOBILE WORKER 5 (229435)
· Mobile Worker License - 20 Users: IPO LIC R6+ MOBILE WORKER 20 (229436)
Office Worker
This User Profile is targeted at users who are working in the office. In conjunction with a wired or wireless
Avaya Phone, they are provided with functions to control their communication with a PC e.g. control audio
conferences or enabling them to control the voicemails with an e-mail client (this requires Preferred Edition).
The Office Worker license enables a user to use Unified Messaging Service (UMS) and one-X Portal for IP Office
(without Telecommuter functionality). The license instances are consumed for each user being configured.
· Office Worker License - 1 User: IPO LIC R6 OFF WORKER RFA 1 (229438)
· Office Worker License - 5 Users: IPO LIC R6 OFF WORKER RFA 5 (229439)
· Office Worker License - 20 Users: IPO LIC R6 OFF WORKER RFA 20 (229440)
Teleworker
This User Profile is targeted at users who are working from home (or elsewhere) with Internet connection to the
office. They are provided with the ability to leverage the PSTN/ISDN via Telecommuter mode, without incurring
any remote phone charges. Alternatively the new IP Office Softphone can be used if the quality of service of the
local internet connection is adequate.