Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 375
Issue 22.a.- (21 March 2011)
IP Office Group Collaboration Licenses
IP Office Preferred Edition
The following license is supported on all current IP Office control units.
· Preferred Edition: IPO LIC PREFRD (VM PRO) RFA LIC:DS (171991)
In particular, this license enables:
· advanced messaging
· multi-level automated attendant
· secure meet-me conferencing
· call recording
· conditional call routing
· Text to Speech (TTS) for e-mail reading for users with appropriate User profiles
· queue announcements
This system license enables VoiceMail Pro and provides the initial 4 ports.
IP Office Preferred Edition Messaging (VoiceMail Pro) is a messaging server application that runs on a
Windows server PC. It is enabled through the Preferred Edition license (see above). Messaging services to
multiple IP Offices can be supported when they are connected in an IP Office Small Community Network
(SCN). In this centralized voicemail scenario, only the central IP Office requires the Preferred Edition
license. The other IP Offices within the network do not require a Preferred Edition license. However, from
Release 6 onwards due to load balancing, capacity increase and resilience reasons it is possible to have
more than one Preferred Edition License in the SCN.
By default Preferred Edition provides standard voicemail mailbox functions to all IP Office users and hunt
groups plus support for call recording and call waiting announcements to callers. A range of additional
features can be enabled by further licenses.
· Additional Messaging Ports Licenses
The Preferred Edition license includes support for 4 messaging ports. The total number of messaging
ports supported can be increased by adding combinations of the following licenses, at the time of
purchase or later, up to the maximum supported by the particular IP Office control unit (IP500/IP500 V2
= 40).
· Additional Messaging (2 Ports): IPO LIC VM PRO RFA 2 LIC:CU (174459)
· Additional Messaging (4 Ports): IPO LIC VM PRO RFA 4 LIC:CU (174460)
· Additional Messaging (8 Ports): IPO LIC VM PRO RFA 8 LIC:CU (174461)
· Additional Messaging Pro (16 Ports): IPO LIC VM PRO RFA 16 LIC:CU (174462)
· Messaging Feature Licenses
The Advanced Edition license provides Customer Call Reporter, ContactStore Call Recording Library,
Interactive Voice Response (IVR), Visual Basic scripting and generic Text-To-Speech (TTS). The following
licenses enable specific Messaging features beyond those already provided with Advanced Edition. These
additional licenses all require the Preferred Edition (Voicemail Pro) license as a pre-requisite.
· UMS Web Services Licenses (also enabled by the “Teleworker” and "Power User" licenses)
UMS (Unified Messaging Server) allows users to access the messages in their Voicemail Pro mailbox
via either a web browser (requires IIS on the Voicemail Pro server), using a IMAP compatible email
application or using Microsoft Exchange Server 2007 message store. The total number of users
supported is set by adding combinations of the following licenses. Note that a license is consumed
for each user configured for UMS access.
· UMS Web Services - 1 User License: IPO LIC VMPRO UMS 1 USER (217880)
· Messaging Recordings Administrators License: IPO LIC CONTACTSTORE RFA LIC:DS
(187166) (also included in the "Advanced Edition" license)
As standard, Preferred Edition supports automatic and or manual call recording to specified
mailboxes. Also provided as part of Advanced Edition, this license allows Preferred Edition to use a
3rd-party application to support the storage and administration of call recordings. Currently the
supported application for this is ContactStore for IP Office. When used manual and or automatic
records calls can be routed (along with the call details) to the ContactStore applications database for
storage and retrieval when required.
· Text to Speech (TTS) Licenses
TTS can be used within customized voicemail call flows to speak information to callers rather than
having to record prompts for the call flow or speak results of IVR queries. Two options are supported
for TTS operation:
· As part of the Advanced Edition, that enables the use of the default Text-To-Speech (TTS)
speech engine supplied as part of Windows operating system or any other SAPI compliant
speech engine. This allows the creation of automated call flows that speak results of IVR
queries. Eight (8) licenses are provided with the Advanced Edition system license.