Specifications

Product Description

IP Office Release 7.0

Page 357

Issue 22.a.- (21 March 2011)

On customer sites where SNMP management is not available, IP Office can email events using up to 3 email

addresses each containing a different set of alarms. The following system event categories can be chosen for

email notification, if installed on the system:

· Generic

· Trunk lines

· Embedded Messaging Card

· VCM

· Expansion modules

· Applications

· License

· Phone change

· CSU Loop-Back

IP Office sends email notifications directly to the email server; no additional PC client is needed.

System Status Application

The System Status Application (SSA) is a diagnostic tool for system managers and administrators to monitor

and check the status of IP Office systems locally or remotely. SSA shows both the current state of an IP Office

system and details of any problems that have occurred. The information reported is a combination of real-time

events, historical events, status and configuration data to assist fault finding and diagnosis. SSA provides real-

time status, historic utilization and alarm information for ports, modules and expansion cards on the system.

SSA connects to all variants of IP Office running release 4.0, using an IP connection that can be remote or local.

Modem connections at 14.4kbps or above are supported for remote diagnostics.

SSA provides information on the following:

· Alarms

SSA displays all alarms which are recorded within IP Office for each device in error. The number, date

and time of the occurrence is recorded. The last 50 alarms are stored within IP Office to avoid need for

local PC.

· Call Details

Information on incoming and outgoing calls, including call length, call ID and routing information.