Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 330
Issue 22.a.- (21 March 2011)
Mobile Messaging
Mobile Messaging means managing your voice messages together with email messages using the mobile / cell
phone. Similar to a unified messaging solution on the desktop PC it enables the user to manage all of their daily
messages in one place, in this case the mobile messaging application of the mobile / cell phone (like for
example Outlook Mobile on Windows Mobile devices).
At the low end of the range of mobile messaging options is the simple voicemail-to-email forwarding using
SMTP, which is standard with both the Essential and Preferred Edition.
The synchronization of the voice message status between all a user’s devices (Outlook, voicemail telephone
interface, one-X Portal, mobile / cell phone) so that listening to a new message at one device changes the
message status from “new” to “old” in all of these interfaces requires the Preferred Edition. It contains an IMAP
interface to integrate the VoiceMail Pro solution with any IMAP capable email system.
With the IP Office Preferred Edition in conjunction with an Exchange 2007/2010 Server it is possible to
synchronize received voice mails with the email system. If the email system also empowers mobile users to
receive, manage, and send messages by their mobile phone (‘Mobile Email’) all voice mails can be managed as
well from the mobile / cell phone.
Together with an appropriate mobility solution like Blackberry the Exchange 2007/2010 integration enables
visual voicemail on mobile devices. The voice mails provided by the Preferred Edition are specially marked as
“voicemail” so Exchange 2007 handles them different from standard emails so that a mobility solution will be
able to show voice mails on the display of the mobile device. Users can now browse through the voicemails,
identify high priority ones by caller information and listen to them first.
3rd Party Mobility Solutions for Use with IP Office
Although Avaya offers different mobility solutions as mentioned above there are areas for further improvement.
Together with Avaya DevConnect partners Avaya is anxious to further extend the usability and functionality of
the IP Office system.
The following mobility solutions in particular add mobile devices currently not supported by Avaya for the IP
Office so that users with one of these devices can participate from the rich IP Office mobility options.
Apple iPhone – iEC5xx
As the iPhone from Apple is increasingly used for business use, Avaya has enabled an
available DevConnect solution to extend IP Office mobility also to this popular device. The
application for the iPhone is called ‘iEC5xx’ and acts like the Avaya one-X Mobile clients. The
same configuration file that is been used to configure the Avaya clients enables the mobility
functions at the iPhone.
The application is available at the Apple App Store.
For more information see http://elinfierno.de/apps/iec5xx/