Specifications

Product Description

IP Office Release 7.0

Page 328

Issue 22.a.- (21 March 2011)

Mobile Twinning (External Twinning)

A typical use for Mobile Twinning would be for a salesperson that has a desk extension but is often out of the

office. They only give out their office phone number to clients, but the IP Office Mobile Twinning will ring their

mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if

the primary telephone is logged out (e.g. in the case of a "virtual" extension).

Call Back

To avoid any call charges when using a mobile / cell phone the call back feature has been implemented:

When calling a particular number at the IP Office, the IP Office will reject the call and will call back the mobile

number if this number has been identified as an eligible one. After accepting this call the mobile user gets a dial

tone and can establish another call. Depending on the service provider’s tariff, there are no call charges (except

possible roaming charges) on the mobile invoice. However, in some countries like US there are charges to even

receive the calls.

This feature is very useful for employees using their personal mobile phone for business only from time to time:

their personal mobile phone number stays confidential and they do not to claim mobile charges back from their

business.

Avaya one-X Mobile Client Support

IP Office supports the Avaya one-X Mobile 'Single Mode' Clients running on selected

Symbian Single-Mode or Windows Mobile 5 or 6.x handsets. This provides a

graphical interface for call control and allows a one-number service for both

incoming and outgoing calls.

For a full list of supported handsets see http://support.avaya.com.

IP Office systems supporting one-X Mobile require a dedicated DID/DDI number for

each feature required (e.g. hold, transfer).