Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 326
Issue 22.a.- (21 March 2011)
14. Mobility
Sales or service reps who are always on the road know the challenges: missed calls, phone tag, languishing
voice messages, delays in decision making and frustrated customers. Plus the real possibility of missed
transactions and lost revenue. Equipped with Avaya IP Office Mobility Solutions, mobile associates never need
to miss an important customer call or a question from someone in the office. And they’ll be able to give
customers just a single phone number — their office number — where they can be reached regardless of their
location. Personal mobile phone numbers are never given out, but all calls ring simultaneously on their desk
telephones and their mobile telephones. So if they are at their desks or on their mobile telephones, they’ll get
the call. With IP Office Mobility Solutions they maintain the agility that gives them an edge over larger
competitors. Decision-making will be speeded-up, quick responds to customers and colleagues are enabled, and
the solutions will help to ensure that deals close with this real-time connection.
On-Site Mobility
IP Office offers different solution for users working mainly at the business campus but with the need to be
accessible all over the site.
Avaya On-Site Wireless Phone Solutions
Avaya IP Office Wireless Solutions include DECT and Wi-Fi based wireless IP telephones. These are solutions
employees can use every day to work more effectively and be more responsive to customers - all while
increasing revenues and keeping communication costs firmly under control. Also, Avaya IP Office Mobility
Solutions integrate seamlessly with IP Office, enhancing each customer’s investment. IP Office's in-building
Mobility Solutions improve communication with staff who, because of the function they perform, are mobile
within the workplace. Using wireless technology, such individuals may be instantly contactable, with many
obvious benefits:
· The wireless telephone is carried in the pocket, so users are not tied to the desk in order to remain in
contact.
· Users may be contacted instantly to ensure fast, accurate decision making and immediate response to
problems through planned radio coverage with no blind spots.
· Once installed the solutions do not incur additional cost like mobile telephones would do, allowing a tight
budget control.
Wireless Solutions
IP Office supports the following wireless solutions:
· DECT R4, the DECT based solution for IP Office. Running in a separate, reserved frequency range, this
solution provides best in class voice quality and is totally interference free from other radio equipment.
Details on this solution portfolio can be found in the chapter "Telephones" of this document.
· Avaya VoIP Wi-Fi Solution, leveraging the Wi-Fi data network, allow a single infrastructure for both voice
and data traffic. Leveraging an existing, voice ready Wi-Fi network allows a cost efficient deployment of
a converged wireless data and voice infrastructure using the 802.11a, b and g standard. The solution is
offered worldwide in selected countries including North America, EU countries and selected others. For
details on this solution please refer to the chapter "Telephones" of this document.
Remote Solutions
IP Office supports the following VPN remote phone solutions:
· VPN phone client on 4610SW, 4621SW, 5610SW, 5621SW and 9600 Series IP telephones offered
worldwide.
For further details about IP Office On-Site Mobility solutions please refer to the chapter Telephones of this
document.
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