Specifications

Product Description

IP Office Release 7.0

Page 309

Issue 22.a.- (21 March 2011)

Voicemail Synchronization via IMAP

Email applications such as Outlook which support IMAP can connect to an IMAP server integrated with the

VoiceMail Pro server.

VoiceMail Pro will deliver new voicemail messages by using the voicemail to email capability.

New voicemails arrive as emails with a .WAV attachment and the user can handle them like any other email. If

a voicemail has been listened to, its status will change to "read", independent of the device that has been used

to access the voicemail. If the user deletes it, it will be deleted everywhere.

Users that have UMS access enabled just need to add an additional email account to their email client to be able

to use the unified messaging features. No additional client software installation is required.

The instructions how to add this account and configure the web address for the VoiceMail Pro Web Access can

be provided by an administrator by email without the need for system administration or external support.

VoiceMail Pro UMS Web Access

The second interface UMS offers to the users is a web interface allowing voicemail access via a web browser,

such as Internet Explorer or Mozilla Firefox, with the ability to listen to targeted voicemails by using either the

PC’s multimedia equipment or the desk phone.

UMS Web Access requires the VoiceMail Pro installation to be on a server with IIS pre-installed. In addition, the

VoiceMail Pro UMS Web Access option must be selected during installation.

Once installed, the system will require the following additional configuration:

· IP Office Power User, Teleworker and Office Worker licenses (for the number of users that will be

configured to use UMS).

· Users selected for UMS support must be enabled by the system administrator in IP Office Manager.

· Each user must have a voicemail PIN code (a blank PIN is not acceptable).