Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 277
Issue 22.a.- (21 March 2011)
Directory Gadget
Directories
Avaya one-X™ Portal for IP Office can display several directories of names and associated telephone numbers.
· Personal Directory
This is the user’s own directory of names and numbers. The user can associate multiple numbers (e.g.
work, home, mobile, etc.) with a name and select which number to use when making a call. They can
also edit and change the directory entries. The personal directory can contain up to 100 entries. The
personal directory is common with the 1400, 1600 and 9600 Series telephones (as well as T3 telephones
in selected EMEA countries).
· The Avaya one-X™ Portal for IP Office user can add up to 4 additional tabs for personal directory
contacts,
· System Directory
This is the directory of names and numbers from the IP Office telephone system plus all the users and
groups on the telephone system. These entries cannot be changed, but the user can copy a system
directory entry into your personal directory and modify it.
· External Directory
The system administrator can configure Avaya one-X™ Portal for IP Office to access one external
directory (Active Directory / LDAP).
Searching the directories is easy: with the Personal Directory and the System Directory, as you enter a name or
number in the box at the bottom of the tab, only matching directory entries will remain in view.
With the External Directory, you must enter a name or number to perform a search.
The user can make a call directly from the directory gadget by clicking on the number associated with the
entry. If more than one number is available for this entry, they can choose which one to call.
User Status/Presence
For the directory entries of other IP Office users, Avaya one-X™ Portal for IP Office will indicate the status of
the user at their work number. This status is available for users across an IP Office Small Community Network.
The status can be:
State
Icon
Description
Available
The normal state for a user when their extension is not in
use.
Busy
The normal state for a user when their extension is on a call.
Do Not Disturb
The user has set Do Not Disturb.
Calls to them will go to voicemail if enabled or else get busy
tone unless you are in the user's Do Not Disturb exception
list.
Logged Out
The user has logged out from their phone. Calls to them will
most likely go to voicemail if available.
Other
This icon is used when the status is not known.