Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 219
Issue 22.a.- (21 March 2011)
Avaya Digital and IP Phones
Programmable Buttons
As well as the usual dialing keys, Avaya digital and IP telephones have dedicated function buttons like Mute,
Volume, Hold, Conference and Transfer. In addition to these, on many Avaya digital and IP telephones there
are keys that can be programmed with a range of selected special functions. These keys can be used for calling
other extensions on the system (Direct Station Select or DSS keys), or can be used for options from speed
dialing numbers to controlling features such as Do Not Disturb. Many features use an indicator to show whether
a feature is enabled. Button programming is done through the IP Office Manager as part of the system
configuration, although some telephones allow the user to program buttons and functions where given
administration rights.
Busy Lamp Field (BLF) Indicators
Feature
· Status indicators which show the status of a programmable buttons associated feature or function.
Benefit
· Indication of when a button or associated feature is active.
Description
Avaya digital and IP telephones have programmable buttons which can be assigned to various features. When
those buttons include some form of BLF indicator, the button can also be used to indicate when the feature is
active. For example, a button associated with another user will indicate when that user is active on a call. A
button associated with a group will indicate when the group has calls waiting to be answered.
The directory entries in Avaya one-X™ Portal for IP Office and the speed dial icons within the IP Office Phone
Manager and SoftConsole applications also act as BLF's. When the icons are associated with internal users, the
icons will change to indicate the current status of the users.
Avaya one-X™ Portal for IP Office shows these conditions:
State
Icon
Description
Available
The normal state for a user showing that their work extension is not
in use.
Busy
The normal state for a user showing that their work extension is
currently on a call.
Do Not Disturb
The user has set Do Not Disturb. Calls to them will go to voicemail
if enabled or else get busy tone unless you are in the user's Do Not
Disturb exception list.
Logged Out
The user has logged out from their phone. Calls to them will most
likely go to voicemail if available.
Other
This icon is used when the status is not known.