Specifications

Product Description

IP Office Release 7.0

Page 210

Issue 22.a.- (21 March 2011)

Twinning and Mobility

Twinning allows a primary extension and a secondary number (extension or external) to operate together as a

single telephone. When a call is presented to the primary phone the secondary will ring. If the primary

telephone does not ring, for example in Do Not Disturb, the secondary phone will not ring.

Please refer to the Mobility Chapter for more details.

Internal Twinning

This is typically used in scenarios like workshops or warehouses where team supervisors may have a desk with

a fixed phone but also have a wireless extension (e.g. DECT). When a call is made from either twinned phone,

the call will appear to have come from the primary phone. Other users of the system need not know that the

supervisor has two different telephones. The supervisor’s Coverage Timer and No Answer Time are started for

the call and if the call is not answered within that time, the call will be delivered to available coverage buttons

(if applicable) and then Voicemail (if applicable).

The following features are supported with internal twinning

· Follow Me To

· Follow Me Here

· Forwarding

· Do Not Disturb (inc exceptions)

· Context less hunt group actions: Membership / Service Status / Fallback Group configuration

· Voicemail On / Off / Access

· Call Log (Central Call Log for T3 and 1600 telephones only)

· Redial (Central Call Log for T3 and 1600 telephones only)

· Personal Directory Entries (for T3 and 1600 telephones only)

Mobility Features include:

· Mobile (external) Twinning

· Mobile Call Control

· Mobility Callback

· Avaya one-X Mobile Client Support