Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 135
Issue 22.a.- (21 March 2011)
algorithm used by the Avaya Ethernet Switches. Desktop, rackmount and stackable options are available which
provide a cost-effective way to centralize power to the IP telephones. This approach delivers carrier-grade
reliability by enabling redundant power resources located at the wiring closets to provide emergency backup
power to these IP telephones located across the network.
Dynamic Host Configuration Protocol
Easy to set up and configure, the IP telephones deliver an innovative solution that enables users to connect
anywhere on the network without intervention by a network administrator, enabling management staff to focus
on more complex, mission-critical responsibilities.
Whether users relocate their phone down the hall or across the globe, the service comes up in the new location
exactly as if they were sitting in their own office, even though it might be thousands of miles away.
Prioritizing Network Traffic
Now companies can make their network’s priorities mirror those of their business. By installing the Avaya
Ethernet Switch (BES50 or ERS), a business’ network becomes an intelligent partner that uses Layer 2/3 packet
classification to prioritize business-critical traffic, helping them get the most out of their existing infrastructure.
Latency-sensitive applications and mission-critical users will receive platinum-level service, while less urgent
traffic is allocated bandwidth on a lower-priority basis. Prioritization is especially important for businesses that
need to support mission-critical IP applications, including VoIP, but do not want to incur higher costs by
overprovisioning the network to ensure bandwidth availability.
Universal Features
With over 100 years of experience in creating telephones designed to improve employee productivity, reduce
operational expenses and improve customer service, Avaya is the industry leader in telephony solutions. All of
the IP telephones offer the following features:
· Intuitive navigation cluster provides fast menu, sublist and call log scrolling, as well as one-touch
dialing and quick access to system features
· Message waiting/visual ring indicator offers visual notification of incoming calls and messages
· Voice compression optimizes bandwidth and audio quality requirements
· Audio control center enables users to toggle quickly between the handset or headset and the
speakerphone without audio interference
· Volume bar provides fingertip control of audio and ringer volume settings and LEDs clearly display
handset/ headset/speakerphone/mute settings
· Local tone generation conserves valuable network bandwidth
· Dynamic IP addressing with a standard DHCP server offers a flexible, simplified solution for handling
adds, moves and changes, reducing management costs
· User-friendly design supports the full range of potential users, including disabled users who require
hearing aids.
SIP Protocol: Feature overview on IP Office with 1100/1200 phones
The telephones are supported on IP Office using the SIP protocol, therefore the user interface can be slightly
different then when used on BCM with “Unistim!”.
Note that these telephones are only supported on IP Office 500/500 V2 hardware.
They are supporting a large set of features including:
· Standard phone features like hold, transfer, conference (IP Office based)
· Multiple call appearances (note that currently bridged appearances and trunk-line appearances are not
supported)
· Message waiting support
· Busy Lamp keys with speed-dial, status indication and pickup of ringing calls
· Application support. The telephones can be used in combination with applications like “one-X Portal”
for added comfort, allowing e.g. click and dial functionality.
· Self labelling Feature keys: This allows access to selected IP Office features using a single key-press. If
additional parameters are needed, the user is guided using a dialog interface of feature request plus
softkeys for e.g. confirmation
· “Special” feature key. The supported features are also available pressing a “feature” (soft-)key plus
the appropriate feature code. The feature codes are identical to the features codes from BCM,
therefore making transition easy and painless.
· Ease of installation: The telephones can be managed from IP Office manager and are easily installed.
IP Office will serve as DHCP-server and can provide confguration files, software updates etc. To install
the telephones, only IP Office manager is needed.
· When migrating telephones from BCM to IP Office, when IP Office DHCP server is used the system will
take care of installing/upgrading the telephones to the correct software fo IP Office. This makes
migration easy and quick.
·
Feature Table: (next to the below features that are accessible through the “Feature key” and can be
administered to a button, the telephones can also access IP Office features by dialling the IP Office Feature
Access code- plus parameter if needed - for the desired feature.)