Specifications

Product Description

IP Office Release 7.0

Page 11

Issue 22.a.- (21 March 2011)

How IP Office is benefiting businesses today.

· More room for sales

With IP Office, a leading provider of commercial food service equipment now handles 50% more calls per

day, without extra staff and without sacrificing the personal service it knows is the key to sales.

· At the head of the class

By relying on IP Office to connect nearly 50 buildings, a public school system saved thousands of dollars

on inter-office calls and simplified communications.

· Lowering global costs

By using IP Office to hold teleconferences and make phone calls across the IP network, a strategic

consulting firm is saving up to $30,000 per year.

IP Office can grow as your business grows to meet your needs.

Capacities: 2-384 extensions on a single location; up to 192 analog lines; 192/240 T1/E1 lines; 128 VoIP trunk

lines; up to 1000 users across 32 locations

Call handling and messaging.

Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto

attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling

into your customer service operations. Handle voice mail and email in a single mailbox.

Communication with customers.

Set up a formal or informal customer service center. Integrate your customer data base into your call handling.

Manage the quality of your customer interactions.

Work anywhere.

Give your employees all the communications capabilities they have at the office whether they are working from

home, a hotel or a remote office.

Collaborate with customers, vendors and remote staff.

Don’t pay any more fees to outside conferencing service providers. Use IP Office built in audio conferencing that

is easy to set up and use while saving you money

Secure converged communications.

Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service

(VoIP) and pocket the savings. Simple administration Windows-based, graphical tools cut the time and expense

of administration.