Specifications

Product Description
IP Office Release 7.0
© 2011 AVAYA All rights reserved.
Page 100
Issue 22.a.- (21 March 2011)
9600 Series IP Telephones
Avaya one-X Deskphone is a family of next generation IP telephones that delivers a new and unique
communications experience to drive increased productivity.
The Avaya one-X Deskphone family features an intuitive user interface which helps to make users proficient and
confident in performing common telephone tasks such as setting up a conference call or completing a transfer.
With high quality audio it is much easier to hear and understand other people, which speeds business while
reducing fatigue and stress. The Avaya 9600 Series Deskphones are built with future growth and enhancement
in mind, with many modular add-ons that can be added as they are needed – protecting investments and
leading to improved total cost of ownership. The new telephones also feature a very stylish and professional
design including support for customized display screen saver images and custom faceplates with company
logos.
Common to all phones of the 9600 line on IP Office are two access modes to important IP Office features:
Features can be assigned to the line/feature key of the telephone for easy and quick one-touch selection of the
functionality giving users of other Avaya telephones a consistent user-interface.
In addition the features can be accessed through a menu, allowing quick access to seldom used features or
even functionality that is not administered to a key. Similar to menus found on mobile and smartphones, this
intuitive, “self-service” access frees the user from limits imposed by the number of keys on a telephone and
allows access to the vast functionality of IP Office.
The status indication presents a clear view of important call settings like call forwarding numbers.
Visual Voice gives menu access to the voicemail messages received by a user for quick retrieval of the most
critical information.
Personal and centralized directory access makes calling a breeze. A centralized call log allows one-touch
call-back of missed calls, and is fully synchronized with other Avaya IP telephones or the one-X Portal
application.
Full user mobility between different 9600 telephones, 1600 telephones and 1400 digital telephones support
hotdesking and user mobility between different telephones with access to all the features found on the ‘home’
phone.
Customers are becoming more aware of the need to conserve energy due to costs and environmental
considerations. The 9600 series telephones have best in class power performance with the 9620L meeting PoE
Class 1, and all other models being Class 2, including the Gigabit versions. Over the life of a product the
reduced power demand of the 9600 series results in significant cost savings for customers when compared to
other competitive offerings that require more power, such as PoE Class 3 devices.
Please note that the 9600 telephones as well as the 9500 telephones are
supported on IP Office IP500 and IP500 V2 hardware only!
9608 and 9611G
Note: The 9611 telephones will not be available at launch of IP Office Release 7.0 but will be made available at
a later time. Please check availability before offering to avoid misunderstandings.
The two button-orientated models, the 9608 and 9611G, provide a more traditional user experience with dual
color buttons on either side of the graphical displays. These are ideal for customers who are migrating from a
traditional digital environment and desire to move to IP with minimal change. As well as targeting more
traditional users, these models are suited for Everyday users who use voice as an element within their business
communications but are not considered power users.
The 9608 and 9611G models have 8 buttons around the display with 4 on the left and 4 on the right. Users can
select to display information in a single column with four rows or in two columns with four rows each,
depending on their needs. In two-column mode, approximately thirteen characters can be displayed on a line
in each column. The exact number depends on the language and the characters because the font includes
variable width characters.
Avaya continues to focus on low power and these two models are both Power over Ethernet Class 1 (802.3af).
These telephones retain the industrial design of the other 9600 Series models. Please note that the power
requirement and PoE class of the sets varies based on the configuration of connected interfaces such as button
modules.
Both telephones are ready for future support of Wideband Audio on IP Office, giving a future proof investment
path. Both models include full duplex hands-free support with a speaker and microphone.
The 9608 and 9611G include support for a new 2 x 12 button module on which features, speed dials, bridged or
individual call appearances can be programmed. The current 24 button module is also supported, but the 12
and 24 button modules cannot be intermixed when connected to a single phone. A maximum of 3 button
modules of either type can be connected to these Deskphones.
Each model also includes one touch access to key applications including Contacts, History and Home. One
touch access to these core applications simplifies the user experience and eliminates the need to navigate
through menus to get to the most commonly used features.
On top of that, when connected to IP Office these telephones will offer access to advanced IP Office features
like Visual Voice Mail, IP Office Feature menu or centralized storage for call log, system directory and personal
directory. With that they offer full support of the hot-desking capabilities of IP Office.
The 9611G includes a color screen. The 9608 has a monochrome display.