4gb SECURITY SYSTEM CAMERAS INCLUDED USER’S MANUAL Models DWH-471 1 Camera Included DWH-472 2 Cameras Included H.
1 INTRODUCTION THANK YOU WELCOME Thank you for choosing First Alert for your security needs! For more than half a century, First Alert has made the home-safety and security products that make your job easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them.
INTRODUCTION KEY PRODUCT FEATURES 1 MAIN DESCRIPTION Four channel H.264 wireless digital video recorder with 7” 16:9 LCD Touch Screen and internet access suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse or small grocery. PRODUCT FEATURES • 7” 16:9 LCD Touch Screen • 2.4 GHz Digital Frequency Hopping Spread Spectrum (FHSS) Technology • H.
1 INTRODUCTION TABLE OF CONTENTS Section 1 2 3 4 CONTENTS Description Introduction Safety Product Overview 5 6-8 What is in the Box 6 Panels and Docking Cradle 7 Front & Side Panels/Docking Cradle 7 Camera, DVR and Docking Cradle 8 Installation 9 Installing Cameras & Setting up the Wireless Receiver System Operation 10-11 5 Zone Zoom Feature 11 Main Screen Pop-up Menus 12 Camera Set-up/Camera Pairing 13 Camera Activation 14 Camera Brightness Adjustment 15 Recorder Setup Menu 1
SAFETY CAUTION STATEMENTS SAFETY PRECAUTIONS • • • • • • 2 Do not drop, puncture, or disassemble the cameras or DVR. Do not tug on the power adapter. Use the plug to remove it from the wall. Do not expose the cameras or DVR to high temperatures. For your own safety, avoid using the DVR when there is a storm or lightning in your area. Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.
3 PRODUCT OVERVIEW PACKAGE CONTENTS WHAT’S IN THE BOX Digital Wireless Receiver with 7” LCD Touch Screen WARNING THESE PREMISES ARE UNDER 24 HOUR VIDEO SURVEILLANCE PROTECTED BY Digital Wireless Camera, Antenna and Stand DWH-471: 1 Camera DWH-472: 2 Cameras 2 Window Warning Decals 4gb SECURITY SYSTEM CAMERAS INCLUDED USER’S MANUAL Models DWH-471 1 Camera Included DWH-472 2 Cameras Included H.
PRODUCT OVERVIEW PANELS & DOCKING CRADLE FRONT & SIDE PANELS DOCKING CRADLE Page 7 3
3 PRODUCT OVERVIEW CAMERA, DVR & DOCKING CRADLE CAMERA Antenna Connection Link Status Green LED Light Sensor Power Indicator Red LED Microphone DVR & DOCKING CRADLE Fold Up Antenna Power Button AC Power Connection Fold Out Stand RJ-45 Ethernet SD Card Slot AC Power Connection Reset Hole DVR Power/Dock Connection Rechargeable Battery Caution: The 7” monitor is fitted a 3.7V 1800mAH (LI-ON) rechargeable battery pack. At the end of life, it should not be disposed of with household waste.
INSTALLATION CAMERAS & WIRELESS RECEIVER INSTALLING CAMERAS 4 1. Select the position for the camera and secure the camera stand. (Screws and anchors are supplied. Use an appropriate screw type for the mounting surface.) 2. Screw the camera onto the bracket. 3. Adjust camera to the proper view angle Make sure the lens is upright relative to your subject. Tighten the thumb bolt. 4. Screw the antenna into place on the rear of the camera. Adjust the antenna to an upright position. 5.
5 SYSTEM OPERATION LIVE VIEW SCREEN LIVE VIEW MAIN SCREEN Your DVR operates through a series of screens that let you choose groups of operations. The Live View Screen lets you view the connected camera transmissions. It also lets you set up your screen display and make adjustments to it. Icons on the screen let you monitor the DVR and camera status.
SYSTEM OPERATION LIVE VIEW SCREEN 5 LIVE VIEW SCREENS The Live View Screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4 quadrants (only displays cameras that are ON). Tap a quadrant to display single camera view / full view. Tap on that image again to return to Quad View. On the Live View Screen, tap the icon by each camera to begin recording of that camera. Tap it again to stop recording. You can record all cameras at the same time.
5 SYSTEM OPERATION MAIN SCREEN MAIN SCREEN POP-UP MENUS Tapping on the Pop-up Menu tab brings you to the Main Menu icons. From here you can configure your Internet, Cameras, adjust the volume and get to the system settings menus. Internet Connection Menu Camera View Menu 1. Connects your system to the internet/ intranet or just charge the monitor. See page 32 for details on connecting to the internet. 2. Allows you to configure your LIve View screen.
SYSTEM OPERATION CAMERA SETUP 5 CAMERA SETUP MENU Tap CAMERA SETUP from the System Setup Menu to access the camera setup options: Pairing, Camera On and Brightness. Camera Setup-Main Menu CAMERA PAIRING Pairing Timer Pairing Failed Your camera is paired to the monitor at the factory to channel 1. To add new camera(s) to your system, you have to pair it to the different channel(s). Tap the camera number you want to pair. A processing icon displays for a 60 second countdown.
5 SYSTEM OPERATION CAMERA SETUP CAMERA ACTIVATION Camera Setup-Camera Activation An X indicates a camera is OFF, a check indicates ON. Tap on the camera to turn it ON or OFF. NOTE: Ensure the cameras are paired to the receiver for SCAN or QUAD to function properly. Camera “ON” can only be selected when camera has been paired to system. Audio can only be recorded on one camera at a time. All other Cameras must be turned off.
SYSTEM OPERATION RECORDER SETUP RECORDER SETUP MENU 5 Tap RECORDER SETUP from the System Setup Menu to access the Recorder setup options: Motion Detection, E-mail Alert and Schedule Record. Record Setup Menu MOTION DETECTION SENSITIVITY Recorder Setup-Motion Detection Sensitivity Tap the camera’s to set the sensitivity to Off, Low or High. Default = low. The screen will return to the Motion Detection screen after 10 seconds or when you press the Back icon DVR will record for 2 minutes. Page 15 .
5 SYSTEM OPERATION RECORDER SETUP E-MAIL ALERT Recorder Setup-Email Alert The system can notify you when it detects motion from any camera by sending you an email alert. The email alert contains information such as the time that motion was detected and by which camera. In order to enable the Email Alert function, you must enter both incoming and outgoing email addresses. We strongly recommend you use Gmail to set up as the outgoing email server.
SYSTEM OPERATION RECORDER SETUP 5 SCHEDULE RECORD Recorder Schedule Setup Menu Up to 5 scheduled recording sessions are available in a single day. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period. They cannot cross into the next day. 1. Tap the camera/channel number you want to record (1 - 4). Multiple cameras can be selected. 2. Set the recording start and end time.
5 SYSTEM OPERATION PLAYBACK RECORD LIST Playback-Date Folder Menu Tap on the highlighted day containing the recording you want to view. The RECORD LIST screen will display that day’s recordings listed in a folder. If you tap on a day that is not highlighted, a folder displays with no recordings listed.
SYSTEM OPERATION PLAYBACK 5 PLAYBACK CONTROLS Playback Controls 1. Tap on the recording you want to view. It displays on the screen. 2. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap that area again to close it. 3. While playback progress is visible, you can fast forward/rewind by dragging the playback bar. 4. Tap the “+” or “-” icons to adjust the volume up or down. 5.
5 SYSTEM OPERATION ALARM SETUP ALARM SETUP Alarm Setup Menu PERIOD This selection allows you to select the alarm/ siren duration. 1. Tap Period. The Set Siren Duration screen displays. 2. Select the alarm duration time required. 3. Tap to return to the previous screen Alarm Setup - Change Siren Duration MELODY This selection allows you to select a melody for the siren. 1. Tap Melody. The Change Siren Melody screen displays. 2. Select the melody required. 3.
SYSTEM OPERATION SYSTEM SETUP SYSTEM SETUP 5 System Setup Menu POWER SAVING Power Saving Setup Menu In Power Saving mode, the monitor will shut off the monitor after being idle for 2 minutes. Press Power button on top of the Monitor once to reactive the monitor. If a motion detection event or scheduled recording begins, the monitor turns back on automatically. 1. Tap Power Saving Enable to activate power saving. Default is off. A check mark appears on your selection. 2.
5 SYSTEM OPERATION SCREEN AUTO-LOCK SETUP SCREEN AUTO LOCK Screen Auto Lock Menu In Auto Lock mode, the monitor will enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touch screen and removes the icons from the display. 1. Tap Screen Auto Lock Enable to activate auto lock. Default is off. 2. A check mark appears on your selection. 3. Tap to return to the previous screen.
SYSTEM OPERATION TIME SETUP 5 TIME Date, Time, Clock Alarm and Timer Setup Menu From the TIME icon you can access the CLOCK ALARM, TIME SETTING and TIMER menus. Clock Alarm Clock Alarm Menu This feature operates as an independent alarm clock. It does not affect the operation of live video or recording video. Tap CLOCK ALARM on the SYSTEM SETUP/TIME screen to display the Clock Alarm screen. 1. 2. 3. 4. Tap one of the 5 alarm buttons at the right until a appears.
5 SYSTEM OPERATION TIME SETUP Time Setting Time Setting Menu This screen contains fields to set the Month, Day, Year, Hour, Minute and AM/PM. Tap TIME SETTING on the SYSTEM SETUP/TIME screen to display the Time Setting screen. 1. Tap on each field to set it. Use UP/DOWN arrows to set the field or tap on AM/PM to toggle between the two choices. 2. Tap SAVE when completed or CANCEL to discard inputs. 3. Tap to return to the previous screen.
SYSTEM OPERATION TIME SETUP 5 Timer Timer Menu This feature operates as an independent countdown timer. It does not affect the operation of live video or recording video. Tap TIMER on the SYSTEM SETUP/TIME screen to display the Timer Setting screen. 1. Tap on each field to set it. Use UP/DOWN arrows to set the field. 2. Tap START to begin the time. When the time reaches 00:00, an alarm beeps until you tap OK. 3. Tap to return to the previous screen.
5 SYSTEM OPERATION FORMAT STORAGE FORMAT STORAGE Format Storage Screen When using an SD card other than the one provided, it is highly recommended that you format the card using these procedures. Formatting any SD card deletes all files on that card. 1. Tap on START; a warning statement displays. 2. Tap OK to proceed to format storage or tap CANCEL to discontinue. 3. Tap to return to the previous screen.
SYSTEM OPERATION SYSTEM UPGRADE SYSTEM UPGRADE 5 Format Storage Screen To upgrade the firmware from the vendor website, you must download and store it in the SD card root directory. 1. Tap on START; a confirmation statement displays. 2. Tap OK to proceed to format storage or tap CANCEL to discontinue. 3. System will count down and automatically turn off after a few seconds. 4. You will need to restart your DVR by pressing the Start button.
5 SYSTEM OPERATION LANGUAGE LANGUAGE Language & Frequency Selection Menu The DEFAULT icon is where you change the language for the DVR. English is the default language. If you change the language, all system settings default to the original factory settings. You will have to reenter any specialized settings. 1. Select the language required. The Restore Default Settings screen displays. 2. Tap OK to continue. The system will shutdown in about 5 seconds. 3.
REMOTE ACCESS NETWORK SETUP 6 REMOTE ACCESS This DWH Series Video Security System lets you view live video from your iPhone, iPad, or Android smart phone or tablet. Apps are available through the iTunes App Store or the Android Market. We recommend OMGuard as it has been tested with this DVR. Up to 2 remote users can access live video at the same time as long as they have the User ID (DID) code and security code.
6 REMOTE ACCESS INTERNET SETUP Internet Setup Internet Setup - DHCP Tap INTERNET SETUP icon to display the Internet Setup screen. From there select either Static IP and DHCP (Dynamic Host Configuration Protocol), depending on the type of internet connect you have. DHCP is a protocol used by networked devices (clients) to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network.
REMOTE ACCESS SECURITY CODE 6 Security Code Security Code Set up your security code to limit who can have access to the system from a remote location. The default is 123456. Note: A Security Code must be entered to gain remote access. 1. Tap the SECURITY CODE icon to display the Security Code screen. If you have previously entered a code, the screen will display your current code otherwise the factory default code is shown. 2. Tap on the Change Code field. A keyboard screen displays.
6 REMOTE ACCESS NETWORK INFORMATION Network Information Network Information Tap NETWORK INFORMATION icon to display the Network Information screen. This screen provides information about your firmware for your DVR and and of the four cameras that have been paired to your system. You will see a System ID and a DID code. The DID is a unique code specific to your monitor and is required to gain remote access to your cameras over the internet.
REMOTE ACCESS CONNECTING TO THE INTERNET/INTRANET 6 CONNECTING TO THE INTERNET (continued) The docking cradle charges your monitor as well as provides an internet connection. When you are connected to the internet, live video will continue to display on the monitor, but the monitor’s touch operation will become limited.
7 QUICK TIPS QUICK TIPS INFORMATION QUICK TIPS The Quick Tips screen provides additional details on important subjects of system operation. 1. Tap on a subject to display the information. 2.
QUICK TIPS QUICK TIPS INFORMATION Page 35 7
8 APPENDIX TROUBLESHOOTING TROUBLESHOOTING TROUBLE SHOOTING Error Possible Cause Solutions System is not receiving power or is not powering up Cable from power adapter is loose or is unplugged. No power at electrical outlet. • Confirm that all cables are connected correctly. • Confirm that the power adapter is securely connected to the back of the unit. • Confirm power is on at electrical outlet. The receiver and cameras are on but there is no image on the screen Screen lock may be on.
APPENDIX SYSTEM MAP SYSTEM MAP Internet Icon Connect to Internet? Charge Only? No Internet.
8 APPENDIX SPECIFICATIONS TECHNICAL SPECIFICATIONS Item Receiver Camera SPECIFICATIONS Device Parameter Specification Channels 4 Screen Type 7” LCD 16:9 Monitor Resolution 800 x 480 Video Format NTSC (default)/PAL Wireless Parameters 2.4 GHz secure digital wireless with 15 transmission channels using Frequency Hopping Spread Spectrum (FHSS) technology Compression Format H.
APPENDIX WARRANTY 8 WARRANTY PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component.
©2012 BRK Brands, Inc. a Jarden Corporation Company (NYSE:JAH) 3901 Liberty Street Road, Aurora, IL 60504-8122 Phone: 630-851-7330 Tech Services: 800-323-9005 www.brkelectronics.
