Quick Set-up and User Guide BT Conferencing Unit X500 Professional conferencing unit with wireless microphones
Important – please read first • Only use the telephone line cord, power supply cables and rechargeable batteries supplied with your conferencing unit. • Make sure the power supply is connected to a known working socket. • Make sure you insert the four batteries and charge the wireless microphone batteries for eight hours before using them.
Check box contents 3 4 x wireless mic units 4 x 3.7V 240mAh Li-ion Polymer batteries Base unit Phone line cord 6 metre connector cable Connection box Mains power adaptor (item code 075566) Important Only use the mains power adaptor, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your conferencing unit if you use any other type of batteries.
Quick set-up guide Where to put your conferencing unit • Place the base unit within 6 metres of a mains power socket so the cables will reach. • Make sure it’s at least a metre away from other electrical appliances to avoid interference. • Don’t place the wireless mics or base unit in a bathroom or other humid area. • The product works by sending radio signals between the wireless mics and base unit. The strength of the signal depends on where you position the base unit. 1 Plug in cables 1 3 2 1.
Quick set-up guide 2 Set up wireless mic units 1. Take each wireless mic unit and slide open its cover. 2. Insert one li-ion battery by lining up the charging contacts on the back of the battery with the contacts inside the battery compartment. The battery will be at a 40 degree angle. 40˚ 3. Gently lower the battery down flat inside the battery compartment. 4. Replace the battery compartment cover.
Quick set-up guide Talk/standby time Under ideal conditions, the wireless mic batteries should give up to 5 hours talk time or 70 hours standby on a single 8 hour charge. Battery low warning The wireless mic’s red low battery light will flash when the battery is low. Place the mic on the base unit to re-charge. Removing the batteries Slide open the battery compartment cover. Push the lugs at the side open and gently lift the battery out from the finger recess.
Quick set-up guide 7. Press or to scroll and find the minute, then press , or use the keypad to enter a two-digit number (00-59). 8. Press or to scroll and find AM or PM. 9. Press to save. PBX Mode Make sure the PBX mode is set correctly. This will depend on whether you are using the unit on a PBX or PSTN line. The unit is set by default to PBX mode = On. If you’re using the unit on a PBX, no action is required. If you’re using the unit on a PSTN line, then you need to change the setting to PBX mode = Off.
In this guide Getting to know your conferencing unit ........................... 10 Base unit ......................................... 10 Wireless mics ................................... 12 Light status indicators ...................... 14 Menu map....................................... 15 Using your conferencing unit Make a call ...................................... 16 Answer a call ................................... 16 End a call......................................... 16 Redial last call.........
In this guide Caller Display and the calls list About caller display.......................... 26 Calls list ........................................... 26 View and dial from the calls list ......... 26 Delete a calls list entry/all entries ...... 27 Caller display screen messages .......... 27 Settings How to change your settings ............ 28 Menu .............................................. 28 Volume ........................................... 28 Ringer tone .....................................
Getting to know your conferencing unit Base unit Calls List or When idle, press to see calls list (see page 26). In menu, phonebook, calls or redial list, press to scroll up. When entering names or numbers, press to move the cursor to the right. Phone Book or When idle, press to see phonebook (see page 21). In menu, phonebook, calls or redial list, press to scroll down. When entering names or numbers, press to move the cursor to the left.
Getting to know your conferencing unit Lights Lights are green during a call, red when mute is on or flashing green when there’s an incoming call, (see page 14 for full light status indications). OK Press OK for the menu, to select an item or save an entry or setting. C Press C to go back or delete a character. Press and hold to delete all characters. Vol. + Press to increase ringer or speaker volume. Vol. Press to decrease ringer or speaker volume. Talk/end call Press to make, answer or end a call.
Getting to know your conferencing unit Wireless mics There are two microphones in the base unit but you can also place the four wireless mics around the table which would be of benefit if you are sitting around a large conference table. Mute All Press to mute or unmute all microphones during a call. (when mics are on the base they are muted). LED The light changes colour between green, amber and red. See page 14 for full light status indicators.
Getting to know your conferencing unit How to mute or unmute All to mute or unmute all microphones. When Press Mute the mics are on the base unit they are muted. How long do the batteries last? Use only the batteries that come with your conferencing unit or their equivalent. A wireless mic unit will last about five hours (in use, e.g. talking) or about 70 hours (on standby, e.g. not in use).
Getting to know your conferencing unit Light status indicators Wireless mic unit On the base Steady red when charging. Steady amber when fully charged. No indication when charging in off-hook status. Flashes red and green alternately during registration. Off the base Flashes green when there’s an incoming call. Steady green during a call. Flashes amber and green alternately if battery low during a call. Steady red when Mute is on during a call.
Getting to know your conferencing unit Menu map Phonebook Phonebook empty OR Phonebook List Calls List Calls List empty OR Calls List Entries Ringer Volume Ringers Set Date/Time Edit Contact Add Contact Delete Delete All Speed Dial Capacity Store To PB Delete Delete All Calls Edit Number Enter Number Delete Contact? Delete All Contacts? 1-5 Delete All Calls? 6 levels Off Ringer Tone Tone 1-10 Set Date Set Time Time Format 12-Hour 24-Hour Page All Mics Settings Date Format Rename Base DD/MM
Using your conferencing unit Make a call 1. Press . 2. When you hear the dial tone, enter the number. Answer a call Press . End a call Press – and remember to put any wireless mic units on the base unit. Redial last call Press and then . Adjust volume During a call, press or to increase or decrease the volume. You’ll hear two beeps when the highest or lowest volume is reached. During a call, you can talk to someone nearby without your caller hearing. Mute All to mute all microphones in 1.
Using your conferencing unit Silence the ringer If you don’t want to be disturbed, you can stop the phone from ringing when a call comes in. Press several times until you see Ringer Off. All button on the base unit. Or, just press the Mute Call waiting If you’ve got a call waiting service and it is switched on, you hear a beep while you’re on a call so you know that another call is trying to get through. Press to hold the call you’re on and answer the again to switch between the new call. Press two calls.
Using your conferencing unit Redial list About the redial list Your conferencing unit stores the last ten phone numbers dialled. See the redial list See the redial list to find out who called, to return the call or to copy the caller’s name and number to your phonebook. 1. Press when the base unit isn’t in use. 2. Press or to scroll the redial list. Dial a redial list entry 1. Press when the base unit isn’t in use. 2. Press or to scroll to find the number you’re looking for. . 3.
Using your conferencing unit 3. When the number shows, press . Use your keypad to edit the number: • press or to move the cursor to the left or right • press to delete a number • press and hold to delete all numbers. 4. Press . The base unit will show Enter Name. Use your keypad to edit the name: • press or to move the cursor to the left or right • press to add a space • press to delete a character • press and hold to delete all characters. 5. Press to save. Delete a redial list entry 1.
Using your conferencing unit Press to exit the phonebook, calls list or redial list when you’re on a call. How to get a number from the calls list while on a call 1. Press . 2. Press or to scroll to Calls List then press . 3. Press or to scroll to find the number you want. How to get a number from the redial list while on a call 1. Press . 2. Press or to scroll to find the number you want.
Phonebook 1. 2. 3. 4. 5. Add a phonebook entry Here’s how to find letters when making an entry in the phonebook using the keypad: press a key and you’ll get that key’s first character (e.g. ‘A’), press again and you’ll get the next (e.g. ‘B’) etc. The first letter of every word you enter will be a capital letter. Press when the base unit isn’t in use, then . Press or to scroll and find Add Contact, then press . When the screen shows Enter Number use your keypad to enter the number, then press .
Phonebook Character map Key Character key press repetition To insert a Pause (P), press and hold . 1× 2× 3× 4× 5× 6× 7× 8× 9× 10× 11× 1 1 . - ‘ ( ) * # & / 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 Space 0 , * # Search your phonebook You can search alphabetically. 1. Press when the base unit isn’t in use. 2.
Phonebook Call someone in your phonebook Find a name in your phonebook (see Search your . phonebook on page 22) and press 1. 2. 3. 4. 5. Edit a phonebook entry Press when the base unit isn’t in use, then press . Press or to scroll and find Edit Contact, then press . The base unit will show Edit Number. Use your keypad to edit the number: • press or to move the cursor to the left or right • press to delete a number • press and hold to delete all numbers. Press . The base unit will show Edit Name.
Phonebook Add phonebook entry to speed dial You can copy up to ten phonebook entries (up to 12 characters each) to your speed dial locations (1-5). 1. 2. 3. 4. 5. Save a speed dial entry Find a name in your phonebook (see Search your phonebook on page 22) and press . Press or to scroll and find Speed Dial, then press . Press or to scroll and find the speed dial location (1-5) you want. Press to show your selected phonebook entry. Press to save.
Phonebook Delete a speed dial entry 1. Find a name in your phonebook (see Search your phonebook on page 22) and press . 2. Press or to scroll and find Speed Dial, then press . 3. Press or to scroll and find the speed dial location (1-5) you want to change and press twice. 4. Press or to scroll and select Delete, and then press . If you need some help, call us on 0800 218 2182* or go to bt.
Caller Display and the calls list You’ll need to subscribe to your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150. About caller display Your conferencing unit supports caller display (type 1) service. Caller display information might not be available for every incoming call. Callers might block their names and/or phone numbers.
Caller Display and the calls list View and dial from the calls list You can review the calls list to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. 1. Press when the base unit isn’t in use. 2. Press or to browse your entries. 3. To dial an entry, press when the entry is displayed. Missed call notification If an incoming call has been missed (i.e. not answered), a missed call notification will be displayed on the idle screen.
Settings How to change your settings Using the menu to change settings You can use the main menu on your base unit to change the phone settings (see the menu map on page 15). The sort of things you can change are ringer volume and tone, date and time, base unit name, key tone, dial mode and PBX code. You can also reset the default settings. 1. 2. 3. 4. Menu How to enter the menu Press when the base unit isn’t in use. Press or to scroll to find what you’re looking for. Press to select the item.
Settings 1. 2. 3. 4. 5. Here’s how to turn ringer off Press when the base unit isn’t in use. Press or to scroll and find Ringers, then press . Press again. Press to scroll and find Ringer Off. Press to save. Your base unit will now not ring for all incoming calls. 1. 2. 3. Ringer tone How to change your ringer tone You’ve got a selection of ringer tones to choose from. Here’s how to change your ringer tone. Press when the base unit isn’t in use. Press or to scroll and find Ringers, then press .
Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. Date and time How to change the date and time Press when the base unit isn’t in use. Press or to scroll and find Set Date/Time, then press . Press or to scroll and find the date, then press , or use the keypad to enter a two-digit number (01-31). Press or to scroll and find the month, then press , or use the keypad to enter a two-digit number (01-12).
Settings 1. 2. 3. 4. 5. Base unit How to rename your base unit Your unit’s new name can be up to 11 characters long. Press when the base unit isn’t in use. Press or to scroll and find Settings, then press . Press or to scroll and find Rename Base, then press . The base unit will show the default name BASE. Enter your new name using the keypad: • Press or to move the cursor to the left or right. • Press to delete a character. • Press and hold to delete all characters. Press to save.
Settings 1. 2. 3. 4. 5. Key tone How to turn off or adjust your key tone volume The key tone is the beep you hear every time you press the keypad. It’s easy to turn this off. Press when the base unit isn’t in use. Press or to scroll and find Settings, then press . Press or to scroll and find Key Tone, then press . Press or to scroll and try each tone (Off, or 1 to 3). Press to save. Dial mode 1. 2. 3. 4. 5. How to change your dial mode The dial mode is preset to tone dialing.
Settings PBX mode The conferencing unit is set by default to PBX Mode=On. If you’re using the unit on a PBX1 then this mode is correct. If you’re using the unit on a PSTN2 line you will need to change the setting to PBX Mode=Off. 1. 2. 3. 4. 1 PBX=Private Branch Exchange (switchboard) 2 PSTN=Public Switched Telephone Network (analogue telephone line) Turn PBX off Press when the base isn’t in use. Press to scroll and find Settings, then press . Press to scroll and find PBX Mode, then press .
Settings 1. 2. 3. 4. Set an access code If you’re connected to a switchboard, you might need to enter an access code (e.g. 9) before each number is dialled. Your conferencing unit can store an access code which is automatically dialled before each number. Press when the base isn’t in use. Press or to scroll and find Settings, then press . Press or to scroll and find Access Code, then press . Enter the number you want (maximum 1 digit) and press . Reset 1. 2. 3. 4.
Settings 1. 2. 3. 4. 5. De-register and re-register the wireless mics If you have purchased an additional wireless mic you will need to de-register and then re-register all the mics before you can use them. When the conferencing unit is in idle mode, put all undamaged/working mics on the base unit. Enter the code *331734# and press on the base unit. The display will show ‘Please Place All Wireless Mics On Cradle, Then Press OK’. Wait for the base to go through the de-registration and registration process.
Help Conferencing unit doesn’t work • Make sure all cables are plugged in correctly and that any batteries are installed and charged. After you’ve finished using your wireless mics on a call, remember to put them back on the base so they can charge. There’s no dial tone • Make sure all cables are plugged in correctly and only use the line cord supplied. If you still haven’t got a dial tone, connect another phone to the telephone wall socket to see if there’s a problem with the phone line.
Help The phone doesn’t ring • Make sure the ringer volume isn’t off (see page 28). • Make sure your base unit’s cables are plugged in correctly. • Make sure the base unit isn’t near other DECT phones or electronic devices that could be causing interference. • Try resetting the base unit. Unplug its power, wait for 15 seconds, then plug it back in. Give it a minute to reset.
Help Customer Helpline If you’re still having problems, call us on 0800 218 2182* or go to bt.com/producthelp General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152. • For non-BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). Billing enquiries Please see the phone number shown on your BT bill. If you need some help, call us on 0800 218 2182* or go to bt.
General information Important Safety information This equipment isn’t designed for making emergency phone calls when the power fails. You should make other arrangements for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the batteries After a time, you might find that the batteries run out of charge more quickly. This is a standard sign of wear and you’ll need to replace them.
General information Cleaning How to recycle your equipment Clean your conferencing unit with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. The symbol shown here and on the product means that the product is classed as electrical or electronic equipment, so DO NOT put it in your normal rubbish bin.
General information Guarantee conditions • The guarantee only applies to faults that occur within the 12-month guarantee period. • You’ll need to show proof of purchase. • The equipment is returned to BT or its agent as instructed. • This guarantee doesn’t cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. • This guarantee doesn’t affect your statutory rights.
General information Switchboard compatibility This phone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard service provider. R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
