BT Stratus 1500 User Guide
Welcome to your BT Stratus 1500 Digital Cordless Telephone Answering Machine • Answering machine with up to 12 minutes digital recording time and helpful voice prompts. • Call screening lets you hear callers leaving a message and pick up the call if you want. • 100 Name and number phonebook to store all your contact numbers for easy dialling. • Send and receive text messages.1 • Speed dial – assign a number stored in the Phonebook to a 2-9 keypad button for dialling with one touch.
This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
In this guide Getting started Location...........................................................................7 Setting up........................................................................7 Setting up for multiple packs ............................................8 Set date and time manually...............................................9 Getting to know your phone Handset buttons.............................................................10 Handset display / display icons . ...................
In this guide Caller Display and the calls list Calls list..........................................................................29 New Message and & Caller Display...................................29 View and dial from the Calls list........................................30 Save a number to the phonebook....................................30 Delete an entry...............................................................30 Delete entire Calls list......................................................
In this guide Help........................................................................... 55 General information Safety information .........................................................59 Cleaning.........................................................................59 Environmental................................................................60 Product disposal instructions...........................................60 Guarantee................................................................
Getting started 7 WARNING Do not place your BT Stratus 1500 in the bathroom or other humid areas. Location Place your BT Stratus 1500 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Stratus 1500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base.
Getting started Battery low warning The icon flashes in the handset display when you have only a few minutes talk time remaining. Recharge the handset before you can use it again. You also hear a low battery warning beep if the battery is low and needs recharging. During charging, the icon will scroll in the display. 2. Activate the batteries by pulling the plastic tab away from the back of the handset.
Getting started 3. Charge the handset for at least 24 hours. When the handset is fully charged the icon will be displayed. Any additional handsets supplied as part of a multipack are pre-registered to the base so, once charged, are ready for use. The handset number is shown in the display. Automatic date and time setting Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call.
Getting to know your phone Handset buttons UP/Redial In standby, press to open the Redial list, page 17. In a menu, press to scroll up through the options. During a call, press to increase the volume. LEFT/INT In standby, press to call another handset. During a call, press to put caller on hold, page 54. Option button (left) In standby, press to open the main menu. Select options displayed on screen. During a call, press to open the phonebook, page 15.
Getting to know your phone Handset display Stratus Handset name 1 8 AUG MENU Date 12:30 NAMES Handset number Time Display icons Shows handset battery status. Scrolls when the handset is charging Flashes when less than 15 minutes talk time is left. Flashes when receiving a call. On when you have read text messages in the Inbox. Flashes when you have missed calls in the Calls list* Handsfree is in use. Handset ringer is switched off. On - Answering machine is switched on.
Getting to know your phone Base Message counter Indicates answer machine status and number of messages received, page 41. Find Press to ring all registered handsets, helpful for finding a missing handset, page18. Also used during registration, page 51. - Answer Press to toggle between answer and record, answer only and on or off. LED indicators On – power on. Flashing – when in use. On – during handset charging. Vol.- /+ Decrease or increase base speaker volume. + Play Press to play messages.
Getting to know your phone Option buttons Press to select the option displayed on screen. Navigating the menus Your BT Stratus 1500 has an easy to use menu system. Each menu has a list of options which you can see on the menu map on the following page. When the handset is switched on and in standby: SELECT Options 1. Press Menu to open the main menu. 2. Press or BACK to scroll through the available options. 3. Press Select to select a menu option or Back to return to the previous screen. 4.
Getting to know your phone Menu map Phonebook Handset settings Base Settings Advanced set Network ServiceS Text message Answer machine Add entry/ New entry Handset name SET DATE/Time Conference PROD HELPLINE Write Text msg Play Handset Tones Ring melody Set format CALL BarrinG Divert – all Inbox Delete all List - Ring volume Alarm Change PIN Divert – busy Templates Outgoing MSG Edit entry - Ring MELODY Alarm tone Registration Drafts Record memo Select melody - Key Beep
Using the phone Switch handset on or off When you make a call, the In use light on the base flashes. To switch off: 1. Press and hold until the handset switches off, after about 5 seconds. To switch on: 1. Press and hold until the handset switches on. Make an external call 1. Press 15 . Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.
Using the phone Receiving a call When the phone rings the display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows External call. Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 25. 1.
Using the phone Answer a call handsfree 1. Press twice. The call is transferred to the handset loudspeaker. Auto talk is set to ON as the default, see page 25. If you lift the handset to answer and then press the button the loudspeaker will be activated. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial Up to the last 10 telephone numbers called are saved in the redial list.
Using the phone Delete a redial number 1. Press . 2. Scroll or to the number you want. 3. Press SELECT, then when the entry is selected, press MENU and scroll to Delete and press SELECT, then press OK. 4. Press Back to return to the previous menu level. Delete entire redial list 1. Press . 2. Press select on any entry, then press menu and scroll to Delete all and press select. delete all? is displayed 3. Press OK to confirm or Back to cancel. 4. Press Back to exit and return to standby.
Phonebook 19 You can store up to 100 names and numbers in the directory. Names can be up to 14 characters long and numbers up to 24 digits. Phonebook empty Once an entry has been stored the full menu is displayed. Entering names Use the keypad letters to enter names, e.g. to store Tom: Store a name and number 1. Press Menu. Phonebook is displayed, press select, new entry is displayed, press select. Press once to enter T. Press three times to enter o. 2. Enter the name and press OK.
Phonebook Edit a name and number 1. Press Menu. Phonebook is displayed. Press Select. Use the or cursor if required. buttons to move the 2. Scroll to Edit entry and press Select. 3. Press or to select the entry you want to edit and press SELECT. 4. Press Clear to delete the name, if required, and enter the new name. Press OK. 5. Press Clear to delete the phone number, if required, then enter a new number. Press OK. 6. Press or to choose a melody, and press select. 7.
Phonebook Delete an entry 1. Press Names. Scroll to the entry you want and press Select. 2. Press Menu, Phonebook is displayed. Press Select. 3. Scroll to Delete entry and press OK. 4. Press Back to return to standby. Delete Phonebook 1. Press Menu. Phonebook is displayed. Press Select. 2. Scroll to Delete all and press select. 3. Delete All? is displayed press OK to confirm or back to cancel. 4. Press Back to return to standby.
Phonebook Dial a Speed dial number 1. Once you have stored a number, press and hold the 1-9 button you want. The number stored is displayed and dialled. Delete a Speed dial number 1. Press Menu. Phonebook is displayed. Press Select. 2. Scroll to SPEED DIAL and press Select. 3. Scroll or press Select. to the button memory you want to delete and 4. Press menu. Scroll to Delete and press Select. You hear a confirmation beep. The number is deleted.
Handset and base settings Handset settings Ring volume There are five volume levels (plus Off) or choose Ascending for a gradually increasing volume. 1. Press Menu, scroll 2. Scroll to Handset settings and press Select. to Handset toneS and press Select. 3. Ring volume is displayed, press Select. 4. Scroll or to the ringer setting you want and press OK. 5. Press Back to return to the previous menu level. Ring melody There are 15 ring melodies to choose from. 1.
Handset and base settings Keypad beep When you press a button on the keypad, you hear a beep. You can switch this beep on or off. 1. Press Menu, scroll to Handset settings and press Select. 2. Scroll to HANDSET TONES, press Select. 3. Scroll to key beep, press Select. 4. Scroll or to display On or Off and press SELECT. 5. Press Back to return to the previous menu level. Confirmation tone When you select a menu option, you hear a confirmation tone. You can switch this tone on or off. 1.
Handset and base settings Dim mode When dim mode is set to on (the default setting) and no buttons have been pressed on the handset for 30 secs, the time will appear on the handset display. To conserve battery power, you can turn the dim mode off and the screen will then switch off and go completely blank, instead of displaying the time. When any button is pressed on the handset, the display will switch back on. 1. Press Menu, scroll to handset settings and press select. 2.
Handset and base settings Base settings Ring volume There are five volume levels (plus Off) or choose Ascending for a gradually increasing ring volume. 1. Press Menu, scroll to base settings and press Select. 2. Ring volume is displayed. Press Select. 3. Scroll or to the ringer volume you want and press OK. 4. Press Back to return to the previous menu level. Ring melody There are 15 ring melodies to choose from. 1. Press Menu, scroll to base settings and press Select. 2.
Clock & alarm 27 Set date/time 1. Press Menu, scroll to Clock & alarm and press Select. 2. Set date/time is displayed. Press Select. 3. Use the keypad to enter the date and the current time in 24 hour mode then press OK. 4. Press Back to return to the previous menu level. Set time format Choose the 12 or 24 hour format. Default setting is 24 hours. 1. Press Menu, scroll 2. Scroll to Clock & alarm and press Select. If you make a mistake, press Back to delete.
Clock & alarm Set alarm You can set your alarm to ring once or at the same time every day. If you want to stop the alarm setting, select Off. 1. Press Menu, scroll The alarm icon will show on the standby screen when set. If you make a mistake entering the time, press Back to delete the last digit. Stop alarm ring When the alarm goes off, press Stop or any button. to Clock & alarm and press Select. 2. Scroll to Alarm and press Select. 3. Scroll or to Off, On once or On daily and press select.
Caller Display and the calls list If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call. If your caller’s name is stored in the handset phonebook and a number match is found, you will also see the caller’s name on the display. 29 IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable.
Calls list View and dial from the Calls list 1. Press . The Calls list screen is displayed. 2. The first entry is indicated by an arrow, press Select to open the entry to see details of the call, e.g. time and date. If the call has not been viewed, it is marked as New by the icon. 3. Scroll 4. Press to see the next entry. to dial the entry displayed. Save a number to the Phonebook 1. Press . The Calls list screen is displayed. 2. Scroll to the entry you want, press select to open the entry. 3.
Calls list Delete entire Calls list 1. Press . The Calls list screen is displayed. 2. Press Select to open any entry, press menu. 3. Scroll to Delete all and press Select. 4. Delete all? is displayed. Press OK to confirm or Back to cancel. 5. Press Back at any time to return to the previous menu level.
Advanced settings Change PIN The default PIN is 0000. You will need to enter the PIN for setting Call barring and during registration and de-registration. For security reasons, you can change the PIN to your own preferred 4-digit code. 1. Press Menu, scroll 2. Scroll or to Advanced set and press Select. to change PIN and press SELECT . 3. Enter the old PIN and press OK. 4. Enter the new PIN and press OK. 5. Enter the new PIN again to confirm and press OK. Display shows New PIN stored. 6.
Advanced settings Set call barring number You can enter up to four numbers to be barred. 1. Press Menu, scroll 2. Scroll or to Advanced set and press Select. to Call barring, press Select. 3. Enter the system PIN (default setting 0000) and press OK. 4. Scroll to Barring number and press Select. 5. Scroll or press Select. to the barring number you want and Receiving a call from a barred number The call will not be connected. The screen displays Call barred. 6. Enter the number you want to bar.
Advanced settings Handset default settings SMS/Text default Centre Centre 1 Handset Ringer Volume 3 Set 1st Ring ON Handset Ringer Melody MELODY 1 Handset Earpiece Volume 3 SMS/Text center – Send number 1470P17094009 Handset Speaker Volume 3 SMS/Text center – Receive number 0800587529 Handset Key Beep ON Phonebook memory Empty Battery Low Tone ON Redial memory Empty Language English Calls list Empty Auto hang up ON SMS/Text Mailbox Empty Auto answer ON SMS/Text recept
BT Network Services By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features. Pre-stored BT Services numbers: • PRODUCT HELPDESK – dials the BT Stratus 1500 Helpdesk for information and help. • Divert - all – diverts all calls to a number. • Divert - busy – diverts calls when your line is busy. • Divert - no answer – diverts calls if you do not answer. • Voicemail – lets you use your network’s voicemail service (1571).
BT Network services You must subscribe to your network’s Caller Display service for Call Waiting to work. A quarterly fee may be payable. Call Waiting 1. During a call, you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. 2. Press to put your current caller on hold and speak to the new caller. 3. Press again to switch between both callers. 3. Press to finish the current call. Activate/de-activate call waiting 1.
Answering machine Your BT Stratus 1500 can digitally record up to 12 minutes of messages or up to 59 messages. The maximum incoming message can be up to 3 minutes. You can operate your answering machine from: • the handset. 37 You will need to set the day, date and time (if you have not already done so) so that you will know when each message was received. If you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call.
Answering machine Answer and Record The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. Your Answer and Record outgoing message will replace the pre-recorded message. To reinstate the pre-recorded messages, delete your own recorded outgoing message, see below.
Answering machine 4. Scroll to Delete and press Select to play the message. 5. Press Back to return to the previous menu level. Message playback 1. Press Menu, scroll to Answer Machine. Press Select. 2. Play is displayed. Press OK to play your messages. During playback, scroll or to: Repeat – press Select to repeat the current message. Previous – press Select to play the previous message. Next – press Select to skip to the next message. Delete – press Select to delete the current message. 3.
Answering machine Answer Settings Ring delay Answer delay Answer delay sets the number of times your BT Stratus 1500 will ring before the answer machine picks up your call and starts playing the outgoing message. You can change the Answer Delay setting to between 2-9 rings or Time Saver.
Answering machine Using the answering machine at the base Your BT Stratus 1500 answering machine has voice prompts to help you use its settings and features. Set the answer mode 1. Press to toggle between the 3 settings: Answer and record, Answer only or Answer off. The setting is announced. Message counter when the answering machine is off the blue light is off.
Answering machine Each message is played back with the day and time of the call announced. Message playback 1. Press . The number of messages is announced and they are played back. During playback, press: to play a message. to play the next message. to play the previous message. to delete the current message. to stop playback. Adjust volume 1. Press to decrease the speaker volume or to increase the volume. Delete all old messages New, unplayed messages cannot be deleted. 1.
Answering machine Remote access When switched on, you can call in from another phone to listen to your messages and operate your answering machine. Remote access on / off You can switch remote access on or off. When on, you can operate your answering machine from any other TouchtoneTM phone. Default setting is On. 1. Press Menu, scroll to Answer Machine. Press Select. 2. Scroll to Ans settings and press Select. 3. Scroll to Remote access. Press Select. 4. Scroll or to Activate or Deactivate.
Answering machine If the * is not recognised it may be because you have deactivated the remote access feature, see page 43 “Remote Access on / off” for details. Operating your answering machine remotely * 1. Dial your phone number. When you hear your outgoing message, press . You will hear, “Please enter your security code”. 2. Enter your 4 digit Remote Access PIN (default 0000). If you have new messages, these will be played.
Text messaging 45 Welcome to the BT text messaging service on your BT Stratus 1500. Your BT Stratus 1500 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. Your BT Stratus 1500 can store a total of 60 text messages: The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.
Text messaging When writing a text, if you do not press a button for 30 seconds, the handset will return to standby. If the message does not get sent, the screen shows Text not sent! If the text is not sent, the display shows Message failed. It is stored in the Outbox. Writing tips Use the keypad to enter letters and numbers, eg to write today (2day): New text message alert 1. When you receive a text message, you hear a beep and the display shows New text msg. Read a text message 1.
Text messaging View, edit and send a template message 1. From standby, press . Or Press Menu, scroll to text message and press Select. 2. Scroll to Templates and press select. 3. Scroll or through the templates. 4. Press select to see the full text. 5. Press menu to choose from: Edit – press Select to change the template. Press Clear to delete. Use the keypad to enter your own message template. Send – press Select to send the template.
Text messaging Do you have two text phone bases connected to the same phone line? If you have two text phone base stations plugged into one line, you are likely to experience problems receiving text messages. Normally, only one TEXT/SMS enabled base unit (DECT or cordless) can be plugged into any line. If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations. To do this on your BT Stratus 1500, see opposite.
Text messaging Service centre numbers To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Send or Receive Service Centre numbers you will need to re-enter them in order for your text Service to work. You can enter up to 6 Service Centre numbers – 3 Send and 3 Receive. The Send Service number is: 1470P17094009. The Receive Service number is: 0800587529. Add or change Service Centre numbers 1. From standby, press .
Text messaging Set a Service Centre The default setting is Service Centre 1. 1. From standby, press . Or Press Menu, scroll to text message and press Select. 2. Scroll to Settings and press select. 3. Scroll or 4. Scroll or number you want. to Default centre and press Select. to service centre 1, 2 or 3 and enter the service 5. Press select. 6. Press Back to return to the previous menu level. Text message audible alert on / off When you receive a new text message, your phone gives a beep.
Using additional handsets 51 You can use up to five DECT compatible handsets with your BT Stratus 1500 base to extend your phone system without needing to install extension sockets for each new phone. If you have purchased a BT Stratus 1500 multiple pack any additional handsets come pre-registered to the base. If you have purchased a DECT compatible handset separately you must register it to your BT Stratus 1500 base before it can be used, following the instructions that come with the new handset.
Using additional handsets De-register a Stratus handset 1. Press Menu, scroll press Select. 2. Scroll or to Advanced set and to De-register, press Select. 3. Enter the system PIN (default setting 0000) and press OK. All handsets available for de-registration are listed. 4. Scroll select. or to the handset you want to de-register and press 5. Display shows De-register? Press OK to confirm or Back to cancel.
Using additional handsets Only possible when more than one handset is registered to the base. Internal calls Call another handset 1. Press . All available handsets are displayed. 2. To call the handset, select the handset number you want. If there is only one handset registered this handset will be called automatically. If the handset is already in use, you will hear the busy tone. 3. Press to hang up.
Using additional handsets Start a conference call 1. During a call with an external caller, press available handsets are displayed. If there is only one handset registered, this handset will be called automatically. . Your caller is put on hold and all 2. Select the handset number you want to call. 3. When the other handset answers press the CONF option button to initiate a 3-way conference call. Conference will then be displayed on both handsets. 4. Press to hang up.
Help 55 Phone does not work No display • Have you activated the batteries correctly? See page 8. • The batteries may be flat, dead or incorrectly inserted. • Check that the mains power is correctly connected. • Recharge or replace the batteries. Caution: there is a risk of explosion if battery is replaced by an incorrect type. Only use rechargeable NiMH batteries as per the type supplied. Dispose of batteries according to the instructions.
Help Answering machine messages have the wrong date and time • Have you set the date and time? See page 27. Cannot access your messages from another phone • Have you changed the remote access security PIN code? The remote access setting might need to be activated, see page 43. Always keep a note of the new PIN code in a safe place. • Has Remote access been disabled? To enable Remote access, see page 43.
Help Possible problems with text messaging Text messages cannot be sent and screen displays Message failed • The base station power supply or telephone line cord might not be properly connected. • Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. • There might be a fault on the line. Check your telephone line is working properly. • You might have deleted the server number in error.
Help General sales enquiries 3. Enter the number 00000 then press OK. • BT Residential lines – call 150. BT Business lines – call 152. 4. Send is highlighted, press SELECT. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). If you are sending a message from a fixed line phone to another fixed line phone Billing enquiries • Refer to the telephone number shown on your telephone bill.
General information 59 • Use only the approved rechargeable batteries supplied. Spare IMPORTANT rechargeable batteries are available from the BT Stratus 1500 This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Helpline on 0808 100 6556*.
General information Environmental Product disposal instructions for residential users • Do not expose to direct sunlight. • The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood. • Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
General information Within the 12 month guarantee period: Technical information Prior to returning your product, please read the Help section beginning on page 55 or contact the BT Stratus 1500 Helpline on 0808 100 6556* for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider. Inserting a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.
BT & Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too! Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
