BT Paragon 550 User Guide
Section Welcome… to your BT Paragon 550 corded digital telephone and answering machine • Directory lets you store up to 100 names and numbers for easy dialling. • • Send and receive SMS text messages.1 • • Answering machine with up to 16 minutes recording time. • Handsfree – make and receive calls using the built-in loudspeaker. • Calendar and alarm. Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list.
Section This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages. Need help? If you have any problems setting up or using your BT Paragon 550, contact the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting to know your phone Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Main display icons . . . . . . . . . . . . . . . . . . . . . 11 Navigating the menu . . . . . . . . . . . . . . . . . . . 11 Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using your phone Making calls . . . . . . . . . . . .
In this guide Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 25 Store/edit Calling Feature numbers . . . . . . . 25 SMS text messages Subscribe to SMS service . . . . . . . . . . . . . . . 26 Cost of fixed line service . . . . . . . . . . . . . . . . 26 Send an SMS text message . . . . . . . . . . . . . . 26 Receiving a call while writing a text . . . . . . . 28 Entering text. . . . . . . . . . . . . . . . . . . . . . . . . . 29 Writing tips . . . . . . . . . . . . . . . . . . . . . . . . . .
In this guide Record a memo . . . . . . . . . . . . . . . . . . . . . . . 48 Delete all old messages . . . . . . . . . . . . . . . . . 49 Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Answer settings . . . . . . . . . . . . . . . . . . . . . . . 49 Remote access . . . . . . . . . . . . . . . . . . . . . . . . 51 Security PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Switch remote access on or off . . . . . . . . . . . 51 Switch answering machine on remotely . . . .
Getting started Location You need to place your BT Paragon 550 close enough to a mains power and telephone socket so that the cables will reach. Setting up 1. Attach the desk mounting plinth. Cord channel for line cord Cord channel for power supply cord 2. Connect the longer straight end of the curly handset cord into the base. Connect the other end of the cord to the handset. 3. Plug the mains power adaptor into the power socket on the underside of the base.
Getting started 4. Connect the telephone line cord to the base of the BT Paragon 550 corded telephone and plug the other end into the wall socket. Power socket Telephone line socket 5. Press the line cables into the grooves on the base of the phone so that the phone can lie flat. Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call. However, you can also set the day and time manually, see page 39.
Getting to know your phone 9 Buttons Display Shows the status of your phone. Calls indicator Indicates incoming calls or new calls in the calls list, p20. Talk/Handsfree Press to make a call, p13. Handsfree calling, p13. Menu Opens the menu, p11. Selects on-screen options. Messages Indicates new voice or text messages. Navigation Scroll through menu options, adjust the volume during calls, p14. Options Selects the option displayed on-screen. End Call Press to end a call.
Getting to know your phone Buttons OGM Press to hear your outgoing message, p45. Answer On/Off Switch answering machine on/off, p44. Delete Delete answering machine messages, p45. Play Press to play the next message. Phonebook Opens the 100 entry phonebook menu, p17.
Display icons & menu navigation Main display icons Ringer off New text messages Alarm on New calls received On-hook, Off hook Handsfree Flashing -New answering machine messages On – answering machine On Navigating the menu Your BT Paragon 550 has an easy menu system. 1. Press Menu to open the main menu or press the individual feature button e.g. specific menu. 2. Scroll or to open a to the option you want. 3.
Menu map Menu map Answer Machine Play messages Settings Date/Time Calls list Show details Appointments Appointment 1-5 Alarm Mon to Fri/Daily/Off Delete messages Sounds Save entry Edit Time Answer On/ Off Display Delete entry Delete Ringtone Record memo Speed dial Delete all Outgoing message Dial mode Answer Settings Auto Prefix (PBX access) Default reset The following menus can be accessed by pressing the relevant button: Phonebook New entry Text messages Write message BT Call
Using your phone 13 Making calls Dial a number Call timer Your phone automatically times the duration of every external call. 1. Lift the handset and dial the number. The time is shown on the display during the call and for a few seconds after the call has ended. Preparatory dialling 1. Enter the number first. If you make a mistake, press the Clear option button. 2. Lift handset to dial. End a call 1. Replace handset. Handsfree 1. Press . The display shows tone. Dial the number. 2.
Using your phone You can use a headset with your BT Paragon 550. A headset is not supplied with the product. Headset 1. Plug the headset into the socket. When using the headset, you can switch to using the handsfree loudspeaker by simply pressing the button. 2. Press the button twice to answer a call, or get a dial tone if dialling out. Press the button to end your call. Switch a call from headset to handset. 1. During a call via the headset, lift the handset.
Using your phone Secrecy 1. During a call, press the Secrecy option button. Display shows SECRECY ON. Your caller cannot hear you. When on a call, you can talk to someone in the same room without your caller hearing. When in ‘call’ and ‘secrecy’ mode, please note that no other features such as ‘appointements’ or ‘phonebook’ can be accessed. 2. Press OFF to resume your call. Redial You can redial any of the last five numbers. 1. Press the Redial option button. The last number dialled is displayed. 2.
Using your phone Save a redial number to the directory 1. Press the Redial option button. Scroll number you want. 2. Press the Options button and scroll Press OK. or to the to SAVE NUMBER. 3. Enter the NAME (see Entering names page 17). 4. If necessary scroll to edit the NUMBER then press Save. SAVED is displayed. Press the Back option button until you return to standby. Delete all redial numbers 1. Press the Redial option button. The last number dialled is displayed. 2.
Phonebook 17 Open the phonebook 1. Press . Stored entries are displayed alphabetically. Character map -.!:1 ABC(2 DEF)3 GHI$4 JKL/5 MNO@6 PQRS7 TUV#8 WXYZ9 Toggle Uppercase/ Lowercase space no function New phonebook entry 1. Press then, press the Options option button. Display shows NEW ENTRY. Press OK. 2. Use the keypad to enter the name and the telephone number, then scroll . 3. Enter the number, scroll to GROUP. 4. Press or to select the group you want the entry stored under. 5.
Phonebook When using the first few letters of a name to search the phonebook you may have a 1 – 2 second wait for the number to appear. Dial from the phonebook 1. Press then scroll or to the entry you want. 2. Alternatively, press then enter the first letter of the name you want. E.g. for Emma, press twice to display names beginning with E, then scroll to the name you want. 3. Lift the handset or press and dialled. . The number is displayed View an entry 1. Press and scroll press Options.
Phonebook 3. Scroll to the number and edit it in the same way. 4. Press Save. Press Back to return to standby. Delete an entry 1. Press and scroll press Options. 2. Scroll to the entry you want then to DELETE ENTRY and press OK. 3. DELETE X? is displayed. Press Yes to delete or No to cancel. 4. Press Back to return to standby. Delete the entire phonebook 1. Press 2. Scroll then press Options. to DELETE ALL and press OK. 3. DELETE ALL? is displayed. Press Yes to delete or No to cancel. 4.
Caller Display IMPORTANT To use Caller Display you must first subscribe to your network provider’s Caller Display service. For more details on BT’s Calling Features, call BT free on 0800 800 150. When you have missed calls, the missed calls LED flashes and the screen tells you there are new calls in the Calls list. If the same number rings you more than once, each call is stored in the calls list.
Caller Display 2. Scroll or to the name or number you want. 3. Lift the handset or press to dial. Save a number to the phonebook 1. Press . Or Press the Menu option button and scroll Press OK. 2. Scroll or to CALLS LIST. If you manually dial a number and add an 'auto prefix' such as '9', the number will appear in the calls list with a '9' at the start.
Caller Display 2. Scroll or through the list to the entry you want. 3. Press Options, scroll to DELETE ENTRY and press OK. 4. Press Back to return to standby. Delete the entire Calls list 1. Press . Or Press the Menu option button and scroll Press OK. 2. Press Option, then scroll to CALLS LIST. to DELETE ALL and press OK. 3. Press Yes to confirm or No to cancel. 4. Press Back to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.
BT Calling Features 23 By pressing the button your BT Paragon 550 gives you easy access to a range of pre-stored BT Calling Features. The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries. These are: • • • • • 1571. BT Helpdesk. BT Dir. Enquiries. Call Divert On. • • • • If you prefer, you can delete the pre-stored entries and replace them with your own numbers. New stored numbers are added to the end of the list. Check Divert.
BT Calling Features Call Diversion services may allow other divert options. Check with your network provider for details. For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice. Call Divert on/off When switched on you can divert all incoming calls to another number of your choice. 1. Press then scroll to CALL DIVERT ON or CALL DIVERT OFF. 2. Lift the handset or press instructions. to dial and follow the spoken Check Divert 1.
BT Calling Features Check Call Waiting 1. Press then scroll to CHECK CALL WAITING. 2. Lift the handset or press to dial and listen for confirmation to hear the status of your Call Waiting. Store / edit Calling Feature numbers 1. Press then scroll to EMPTY or the entry you want. 2. Press Options. Scroll or and press OK to select: NEW ENTRY – to enter a new number and name SHOW DETAILS – to see number details.
SMS Text messaging SMS stands for Short Messaging Service. IMPORTANT You must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details. When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect. You may also send messages to landline phones that are NOT SMS compatible.
SMS Text messaging 3. You can now scroll or to choose between: SEND TO – press OK and either enter the number you want or the Search option button to display your phonebook then scroll to the entry you want. Now press OK. NUMBER is displayed, press Send. SAVE MESSAGE – press OK to save a text in the Drafts messages box for sending later. INSERT SYMBOL – press OK to display the choice of symbols. Scroll , , or to the symbol you want and press the Use option button.
SMS Text messaging Receiving a call while writing a text 1. If you are writing a text and you receive a call, the text is automatically stored in the Drafts folder. 2. After the call, press press OK and scroll , WRITE MESSAGE is highlighted, to DRAFTS. Press OK. If necessary, scroll to your message then press Edit. You can now continue writing your message. Press Options to send, save or delete your message.
SMS Text messaging Entering text You can enter a word by pressing each letter button a number of times to display the character you want on the screen. To write the word “Hello”, press: Special characters When writing texts the punctuation. and buttons let you add The button allows you to toggle between upper, lower, sentence and number case. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.
SMS Text messaging Writing tips If you make a mistake, press Clear to delete the last character or digit to the left of the cursor. 1. Press or to move the cursor. 2. Press once to insert a space. 3. Press to switch between upper and lower case characters. The cursor automatically moves on to the next space after a couple of seconds. To use a template, see Send an SMS text message, page 26-27. SMS templates Use a template to add pre-set statements to make your texts easier to write.
SMS Text messaging Delete SMS templates 1. Press , press OK and scroll press OK. to TEMPLATES and 2. The available templates are displayed. Scroll to the template you want and press Options. to DELETE TEMPLATE and press OK. DELETE TEMPLATE? is highlighted. Press Yes to confirm or No 3. Scroll to cancel. Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box. to DRAFTS. Press OK. 1.
SMS Text messaging SAVE MESSAGE – press OK to save a text in the Draft messages box for sending later. DELETE – press OK to delete the message DELETE ALL – press OK then Yes to confirm or No to cancel. You will not be able to receive text messages until you have first sent a message. The first sent message registers you with the text service. Text capacity Your BT Paragon 550 can store up to 25 text messages in total in the inbox, outbox and drafts folders.
SMS Text messaging DELETE ALL – delete all messages in the Inbox. 4. Follow the on-screen prompts to save, write, send or delete the messages. Or press to return to the previous menu level. SMS alert The default setting is On. You can switch this off. 1. Press Menu, scroll to SETTINGS and press OK. 2. Scroll to SOUNDS and press OK. 3. Scroll to TEXT ALERT and press OK. 4. Press or Your phone will beep when you receive an SMS text message. to select On or Off. Press Save.
SMS Text messaging Adding or changing SMS Service Centre numbers 1. Press , scroll to TEXT SETTINGS and press OK. 2. SERVICE CENTRES is highlighted. Press OK. Service Centre 1 contains the pre-set send number. Service Centre 2 contains the pre-set receive number. Service Centre 3,4 & 5 are available for other numbers. 3. Scroll to the Service Centre you want and press OK. If necessary press Clear to delete the current number and enter the new one. Press Save.
SMS Text messaging Auto delete With Auto delete set to ON, new text messages will automatically replace old texts when the 40 message capacity of the Outbox, Inbox and Drafts folders is full. If set to OFF, you will need to delete texts manually when you see the Memory Full message. The default setting is On. Set auto delete for texts 1. Press 2. Scroll 3. Scroll , scroll to TEXT SETTINGS and press OK. to AUTO DELETE and press OK. or to select ON or OFF.
Other features You can enter titles of appointments or other events you want to be reminded of, up to a maximum of 14 characters. Appointments Set an appointment reminder When the reminder is due, the phone rings and the display shows the title of your appointment or event. 1. Press The default ringtone will always be set as Poly 1. OR . Press Menu and scroll Press OK. to APPOINTMENTS . 2. The display highlights APPOINTMENT 1. If required, scroll or to the appointment you want. 3.
Other features Delete an appointment 1. Press . OR Press Menu and scroll Press OK. to APPOINTMENTS . 2. The display highlights APPOINTMENT 1. If required, scroll or to the appointment you want. 3. Press Options, scroll to DELETE and press OK. 4. Press Yes to confirm or No to cancel. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.
Other features Alarm clock Set alarm clock 1. Press Menu and scroll 2. Press or to ALARM . Press OK. to select between OFF, MON-FRI, DAILY. 3. Scroll to TIME and enter the alarm time using the 24 hour format, e.g. 0730 = 7.30 am. 4. If required, scroll to RINGTONE and press the ringer melody you want for the alarm. or to select 5. Press Save to confirm. The alarm will ring using the ringtone you have set. Press Clear to delete the appointment or Silence to switch off the alarm.
Settings 39 Date and time Display the time in 12 or 24 hour format Set the current time and dates. Set date and time 1. Press Menu, scroll to SETTINGS and press OK. 2. DATE/TIME is highlighted. Press OK. 3. Press or to switch between 12 and 24 hour format. 4. If required press and enter the time. 5. If required, press DD/MM/YY. and enter the date using the format When selecting 12 or 24 hour format please be aware that this only alters the way the time is displayed on the main screen.
Settings Switch keypad tones on/off 1. Press Menu, scroll When you press a button on the keypad you hear a tone. You can switch this tone on or off. to SETTINGS and press OK. 2. Scroll to SOUNDS. Press OK. 3. Scroll to TONES and press OK. 4. Press or to select ON or OFF. 5. Press Save to confirm. Switch text alert tone on/off 1. Press Menu, scroll When you receive a new text message your BT Paragon 550 gives a beep. to SETTINGS and press OK. 2. Scroll to SOUNDS. Press OK. 3.
Settings Display Adjust display contrast and backlight 1. Press Menu, scroll 2. Scroll To allow for different lighting conditions, you can: change the contrast on the screen (there are 5 levels) and switch the backlight On or Off. to SETTINGS and press OK. to DISPLAY. Press OK. 3. CONTRAST is highlighted. Press or to select the level. The effect of the current level is displayed. 4. Scroll 5. Press to BACKLIGHT and press OK. or to select ON or OFF. 6. Press Save to confirm. Speed dial 1.
Settings You can set the dialling mode as Tone/Timed Break, /Tone/Earth or Pulse/Earth. Tone is the default setting for the UK you should only have to change this if connected to a switchboard that requires Pulse dialling. Dial mode 1. Press Menu, scroll 2. Scroll 3. Press to SETTINGS and press OK. to DIAL MODE. Press OK. or to select the setting you want. 4. Press Save to confirm.
Settings Default reset Reset your phone This will restore your BT Paragon 550 to its default settings. 1. Press Menu, scroll 2. Scroll to SETTINGS and press OK. to DEFAULT RESET. Press OK. 3. Press OK to confirm or Back to cancel. The default settings are: Ringtone 1 Ringer volume 5 Handset earpiece volume 3 Handsfree volume 5 Button beeps On Confirmation tone On Text alert On Contrast level 3 Backlight On 12:01 Time Date 01.01.
Answering machine Voice prompts Your answering machine gives voice prompts to help you operate it. Date and time An announcement of date and time of recording will be added automatically to each message and memo. If you subscribe to your network provider’s Caller Display service, the date and time are set automatically when your BT Paragon 550 receives its first call, but you will also need to set the year using a handset, see page 39.
Answering machine Play, repeat, skip and delete 1. Press . The machine announces the number of new messages and memos recorded. The day and time of each message is announced and then the message is played. Message indicator When you have new messages, the MESSAGES light flashes. During playback, press: pause playback, press again to resume playback. once to delete the current message. once to repeat the current message or twice to play the previous message. play the next message.
Answering machine When call screening is switched on, you can listen while your answering machine takes a call. This lets you identify the caller and decide whether to take the call yourself. You can switch call screening off. See Answer settings, page 49-50. Call screening 1. When your answering machine takes a call, press Screen to hear the call. If necessary adjust the speaker volume by VOL + or VOL -. pressing 2. To speak to your caller, lift the handset or press .
Answering machine Outgoing messages This is the message your callers hear when the answering machine picks up their call. Your BT Paragon 550 comes with two pre-recorded outgoing messages to choose from, see opposite. Record your own outgoing message 1. Press Menu. Display shows ANSWER MACHINE. Press OK. 2. Scroll to OUTGOING MESSAGE and press OK. 3. RECORD MESSAGE is highlighted. Press OK. 4. ANS & RECORD is highlighted. If required, press to select ANSWER ONLY. or 5. Press OK to begin recording.
Answering machine To re-instate the pre-recorded message just delete your recorded message. You cannot delete the pre-recorded outgoing messages. If you have recorded your own outgoing message, deleting it re-instates the pre-recorded message. 5. To delete the message, press Delete during playback. Play messages 1. Press Menu. Display shows ANSWER MACHINE. Press OK. 2. PLAY MESSAGES is highlighted. Press OK. 3. The first new message is played back.
Answering machine Delete all old messages 1. Press Menu. Display shows ANSWER MACHINE. Press OK. 2. Scroll You can delete played messages on your answering machine via the menu. to DELETE MESSAGE and press OK. 3. Press Yes to confirm or No to cancel. Memory full The display flashes . The machine will also automatically set to Answer Only. Press to hear unplayed messages. You must delete messages before your machine can record new ones.
Answering machine Call screening You can listen while your answering machine takes a call. This lets you identify the caller and decide whether to take the call yourself. If you select the Disable option, you will not be able to use call screening. Remote access on/off You can prevent any remote access to your messages by selecting the Disable option. If you disable remote access, any remote access PIN you have set is deleted.
Answering machine Remote access You can operate your answering machine from any modern phone by calling your BT Paragon 550. Switch remote access on or off. The default setting is Enabled. When Remote Access is enabled, you can call your BT Paragon 550 from any TouchtoneTM phone to play and delete your messages, and change your answering machine settings. 1. Press Menu. Display shows ANSWER MACHINE. Scroll ANSWER SETTINGS and press OK. 2. Scroll 3. Press to to REMOTE ACCESS and press OK.
Answering machine If you switch the answering machine on it will automatically use the last outgoing message you specified at the base unit, be it Answer only or Answer record. Switch answering machine on remotely If you forget to switch on your answering machine, you can do it from another phone provided you have enabled remote access as on previous page. 1. Dial your phone number and let it ring.
Answering machine Use the buttons on the keypad to operate your answering machine, press: play remote access menu If the memory is full you will hear the announcement 'Memory full' after entering your Remote Access Security PIN. You can play and delete messages as normal.
Help No display Check that the phone is connected to the mains power and that the mains power is switched on. Your caller cannot hear you Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again. Incoming caller’s number is not displayed even though you have Caller Display Caller has to allow their number to be sent. It has been withheld or is unavailable. Possible problems with SMS SMS messages cannot be sent and screen displays MESSAGE SENDING FAILED.
Help Further help and advice for SMS queries on BT lines: Other functions and services available from the SMS service BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled.
Help Forces a message you send to be delivered as a voice text even though the recipient may have an SMS enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g. ‘Hello I will be home late’. If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to you when you have sent a message to confirm delivery. Place * 0 # at the start of your text message.
General information IMPORTANT The BT Paragon 550 corded telephone is designed for making emergency telephone calls when the power fails as long as the telephone line cord is still plugged in. Full functionality will of course be limited. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. 57 Do not expose your product to fire, explosive or other hazardous conditions.
General information Product disposal instructions for business users The conditions of this guarantee are: Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. The guarantee shall only apply to defects that occur within the 12 month guarantee period.
General information Returning your phone R&TTE If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cord and power supply unit. This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
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Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2008. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd.
