User guide
Table Of Contents
- Copyright
- Introduction
- Getting Started
- Playing Media with BrightSign
- Working with Playlists
- What is a playlist?
- Creating a playlist
- Playlist commands
- BMP, MP3, MPG (HD2000 only), VOB (HD2000 only), TS (HD110, HD210, HD410, HD810, and HD1010), PNG, JPG
- debug
- rem
- print
- (HD2000 only) audiomode # (default is 1)
- (HD2000 only) audiooutput # (default is 0)
- (HD2000 only) audiochan # (default is 2)
- volume # (default is 100)
- videomode
(HD110, HD210, HD410, HD810, and HD1010 default is 1024x768x75p; HD2000 default is 1280x720x60p) - Viewmode
(default is 0) - imagemode # (default is 0)
- slideinterval # (default is 3)
- transition # (default is 0)
- GPIOEnableInput
(HD410, HD810, and HD1010 only) - GPIOEnableOutput
(HD410, HD810, and HD1010 only) - GPIOOn
, ,… - PauseMS #
- PowerSaveModeOn
- PowerSaveModeOff
- lighton # or lightoff #
- waitbuttonany (HD410, HD810, HD1010, and HD2000 only)
- pause #
- stop
- Creating interactive presentations (HD410, HD810, HD1010, and HD2000 only)
- Using Excel to create interactive presentations
- Keywords
- VIDEOMODE
- IMAGEMODE
- VIDEOPLAYERAUDIOMODE
- VIDEOPLAYERAUDIOOUTPUT
- VIDEOPLAYERAUDIOSTEREOMAPPING
(HD2000 only) - VIDEOPLAYERAUDIOVOLUME
(HD2000 only) - AUDIOPLAYERAUDIOOUTPUT
- AUDIOPLAYERAUDIOSTEREOMAPPING
(HD2000 only) - AUDIOPLAYERAUDIOVOLUME
(HD2000 only) - FLIPELO (HD810, HD1010, and HD2000 only)
- GPIOEnableInput
(HD410, HD810, and HD1010 only) - GPIOEnableOutput
(HD410, HD810, and HD1010 only) - SerialPortSpeed
(HD410, HD810, HD1010, and HD2000 only) - SerialPortMode
(HD410, HD810, HD1010, and HD2000 only) - UDPDestinationAddress (HD1010 and HD2000 only)
- UDPDestinationPort
(HD1010 and HD2000 only) - UDPReceiverPort
(HD1010 and HD2000 only) - REGISTRYSECTION
- DELETEREGISTRYSECTION
- DELETEREGISTRYKEY
- EVENTS
- elo (HD810, HD1010, and HD2000 only)
- eloc (HD810, HD1010, and HD2000 only)
- button (HD410, HD810, HD1010, and HD2000 only)
- Keyboard:
(HD810, HD1010, and HD2000 only) - Remote:
(HD810, HD1010, and HD2000 only) - Serial:
(HD410, HD810, HD1010, and HD2000 only) - udp:
(HD1010, and HD2000 only) - timeout
- mstimeout
- videoend
- audioend
- STATE
- Controlling GPIO outputs from an interactive playlist
- Controlling serial output from an interactive playlist
- Controlling udp output from an interactive playlist
- Preloading images
- Simultaneous states within a single interactive playlist (HD2000 only)
- Interactive playlist examples
- Scheduling playback (HD210, HD810, HD1010, and HD2000 only)
- Working with Zones
- Working with Scripts
- Getting Help
- Learning more and support
- Frequently asked questions
- What video frame rates does the HD2000 support?
- How do I create portrait mode content on BrightSign?
- How do I connect a component display to the VGA output on the HD2000?
- How many displays can I connect to the BrightSign?
- Can I synchronize multiple BrightSign units?
- How accurate is synchronization?
- What can I synchronize on BrightSign?
- How do synchronized BrightSign units communicate?
- What is the maximum number of BrightSign units I can synchronize?
- Can I synchronize different BrightSign models?
- Do BrightSign units support Genlock?
- Troubleshooting
- General troubleshooting
- The BrightSign power light is on, but there's no display
- BrightSign isn't booting up properly / Err light is on or flashing (HD110, HD210, HD410, HD810, and HD1010 only)
- CF card is not recognized by BrightSign (HD2000 only)
- USB keyboard is not responding
- Elo touch screen coordinates aren’t working properly
- Problems with automatically playing files
- General playback problems
- Content Playback
- Troubleshooting Playlists
- Troubleshooting Interactive Playlists
- The demo files I downloaded work in my interactive playlist, but my files do not
- The interactive demo I downloaded works, but my interactive playlist does not
- My interactive playlists stops working when I press a button or try to provide any input
- Interactive playlists created using an international version of Excel don't work
- BrightSign and accessories
- BrightSign isn’t booting up properly / random lights lit
- BrightSign software update fails
- SD card works for playback, but can’t update BrightSign
- SD card is not recognized by BrightSign
- Video selector switch does not work
- USB mouse is not responding
- USB keyboard is not responding
- Elo touch screen coordinates aren’t working properly
- General troubleshooting
- Advanced Topics
- Selecting Compact Flash cards
- Other ways to update your BrightSign software
- Generating HD content for an HD2000 using Final Cut Pro
- BrightSign shell
- Using the registry
- Setting the date/time on BrightSign
- Using a custom boot script and logo
- Widescreen vs. 4x3 discussion
- Connecting BrightSign to your network
- Product Specifications

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Problems with automatically playing files
Problems playing one or more files
If you’re trying to loop one or more files without a playlist, please check the following:
1 Make sure you don’t have any of the following autoplay files on the flash card:
AUTOPLAY.BSP, AUTOPLAY.CSV, or AUTOSCHEDULE.TXT.
2 Set your PC to show file extensions and make sure your images are JPG, BMP, or PNG files,
your videos are TS files, and your audio files are MP3 files. For the HD2000, videos must be
Program Streams (PS) and use an MPG or VOB file extension.
3 See General playback problems and Content Playback for more troubleshooting tips.
General playback problems
If you’re having general problems playing content with BrightSign, try the following:
1 Download the BrightSign demo and make sure it plays (see Step 3: Try the demo for details).
If you’re also having playlist problems, test the Playlist Demo.
2 Make sure your content meets the following specifications:
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Audio:
MP3, 48 kHz, 44.1 kHz, or 32 kHz sample rate. The HD2000 also supports WAV with
16 bit linear PCM data.
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Video:
Maximum resolution is 1920x1080. Formats vary by model:
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HD2000
: Standard MPEG-2 program stream, with optional 48 kHz audio layer.
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HD110, HD210, HD410, HD810, and HD1010:
MPEG-2 transport stream with 48 kHz,
44.1 kHz, or 32 kHz audio layer.
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Image:
Bitmap, 8-bit, 24-bit, or 32-bit only or PNG/JPEG files. Maximum resolution is
1920x1080.
3 Reformat your SD card as FAT32.
4 Copy your content, and any scripts, playlists, or interactive playlists to the SD card again.