User guide
Table Of Contents
- Copyright
- Introduction
- Getting Started
- Playing Media with BrightSign
- Working with Playlists
- What is a playlist?
- Creating a playlist
- Playlist commands
- BMP, MP3, MPG (HD2000 only), VOB (HD2000 only), TS (HD110, HD210, HD410, HD810, and HD1010), PNG, JPG
- debug
- rem
- print
- (HD2000 only) audiomode # (default is 1)
- (HD2000 only) audiooutput # (default is 0)
- (HD2000 only) audiochan # (default is 2)
- volume # (default is 100)
- videomode
(HD110, HD210, HD410, HD810, and HD1010 default is 1024x768x75p; HD2000 default is 1280x720x60p) - Viewmode
(default is 0) - imagemode # (default is 0)
- slideinterval # (default is 3)
- transition # (default is 0)
- GPIOEnableInput
(HD410, HD810, and HD1010 only) - GPIOEnableOutput
(HD410, HD810, and HD1010 only) - GPIOOn
, ,… - PauseMS #
- PowerSaveModeOn
- PowerSaveModeOff
- lighton # or lightoff #
- waitbuttonany (HD410, HD810, HD1010, and HD2000 only)
- pause #
- stop
- Creating interactive presentations (HD410, HD810, HD1010, and HD2000 only)
- Using Excel to create interactive presentations
- Keywords
- VIDEOMODE
- IMAGEMODE
- VIDEOPLAYERAUDIOMODE
- VIDEOPLAYERAUDIOOUTPUT
- VIDEOPLAYERAUDIOSTEREOMAPPING
(HD2000 only) - VIDEOPLAYERAUDIOVOLUME
(HD2000 only) - AUDIOPLAYERAUDIOOUTPUT
- AUDIOPLAYERAUDIOSTEREOMAPPING
(HD2000 only) - AUDIOPLAYERAUDIOVOLUME
(HD2000 only) - FLIPELO (HD810, HD1010, and HD2000 only)
- GPIOEnableInput
(HD410, HD810, and HD1010 only) - GPIOEnableOutput
(HD410, HD810, and HD1010 only) - SerialPortSpeed
(HD410, HD810, HD1010, and HD2000 only) - SerialPortMode
(HD410, HD810, HD1010, and HD2000 only) - UDPDestinationAddress (HD1010 and HD2000 only)
- UDPDestinationPort
(HD1010 and HD2000 only) - UDPReceiverPort
(HD1010 and HD2000 only) - REGISTRYSECTION
- DELETEREGISTRYSECTION
- DELETEREGISTRYKEY
- EVENTS
- elo (HD810, HD1010, and HD2000 only)
- eloc (HD810, HD1010, and HD2000 only)
- button (HD410, HD810, HD1010, and HD2000 only)
- Keyboard:
(HD810, HD1010, and HD2000 only) - Remote:
(HD810, HD1010, and HD2000 only) - Serial:
(HD410, HD810, HD1010, and HD2000 only) - udp:
(HD1010, and HD2000 only) - timeout
- mstimeout
- videoend
- audioend
- STATE
- Controlling GPIO outputs from an interactive playlist
- Controlling serial output from an interactive playlist
- Controlling udp output from an interactive playlist
- Preloading images
- Simultaneous states within a single interactive playlist (HD2000 only)
- Interactive playlist examples
- Scheduling playback (HD210, HD810, HD1010, and HD2000 only)
- Working with Zones
- Working with Scripts
- Getting Help
- Learning more and support
- Frequently asked questions
- What video frame rates does the HD2000 support?
- How do I create portrait mode content on BrightSign?
- How do I connect a component display to the VGA output on the HD2000?
- How many displays can I connect to the BrightSign?
- Can I synchronize multiple BrightSign units?
- How accurate is synchronization?
- What can I synchronize on BrightSign?
- How do synchronized BrightSign units communicate?
- What is the maximum number of BrightSign units I can synchronize?
- Can I synchronize different BrightSign models?
- Do BrightSign units support Genlock?
- Troubleshooting
- General troubleshooting
- The BrightSign power light is on, but there's no display
- BrightSign isn't booting up properly / Err light is on or flashing (HD110, HD210, HD410, HD810, and HD1010 only)
- CF card is not recognized by BrightSign (HD2000 only)
- USB keyboard is not responding
- Elo touch screen coordinates aren’t working properly
- Problems with automatically playing files
- General playback problems
- Content Playback
- Troubleshooting Playlists
- Troubleshooting Interactive Playlists
- The demo files I downloaded work in my interactive playlist, but my files do not
- The interactive demo I downloaded works, but my interactive playlist does not
- My interactive playlists stops working when I press a button or try to provide any input
- Interactive playlists created using an international version of Excel don't work
- BrightSign and accessories
- BrightSign isn’t booting up properly / random lights lit
- BrightSign software update fails
- SD card works for playback, but can’t update BrightSign
- SD card is not recognized by BrightSign
- Video selector switch does not work
- USB mouse is not responding
- USB keyboard is not responding
- Elo touch screen coordinates aren’t working properly
- General troubleshooting
- Advanced Topics
- Selecting Compact Flash cards
- Other ways to update your BrightSign software
- Generating HD content for an HD2000 using Final Cut Pro
- BrightSign shell
- Using the registry
- Setting the date/time on BrightSign
- Using a custom boot script and logo
- Widescreen vs. 4x3 discussion
- Connecting BrightSign to your network
- Product Specifications
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Troubleshooting
If you are still having problems after following the troubleshooting tips in this section.
General troubleshooting
Before attempting to resolve any playback problem on your BrightSign, please start with this
checklist.
1 Download a BrightSign demo.
2 Try a different flash card, or if you have only one flash card, reformat your flash card.
3 (HD2000 only) If a CF card isn’t working, try an SD card. SDHC not supported.
The BrightSign power light is on, but there's no display
This is normally caused by a problem with the content or with the video connections.
1 If you’re using an HDMI/Component display, make sure the display is set to the correct input.
2 If your BrightSign is currently set for 1080i output, try 720p.
3 If you’re using a VGA display, make sure your BrightSign is set to a resolution your display
supports over VGA. If you aren't sure, set your Brightsign to 1024x768.
4 If you’re using a playlist or interactive playlist, remove the playlist from the flash card, and
then try again. Repeat the test by removing AUTORUN.BRS if that file is present.
5 To rule out a problem with your content, download a BrightSign demo and confirm that it
plays.