Installation manual

Network Management Manual

580-00511, rev B 34 of 34

10. Factory (Hard) Reset

If the unit’s Administrator password or IP configuration is forgotten, it will be

necessary to perform a hard reset to return the unit to its factory default configuration

before you can re-connect with the unit’s network management web pages. In order to

reset the unit to factory configuration, it is required to have physical access to the

unit’s copper data port (RJ-45 jack) or cable and the unit’s power cable. This

operation will require at least a three-minute interruption of data traffic through the

unit.

Each BridgeWave unit is shipped with a hard reset box that can be used to return the

unit to its default factory configuration. First power down the unit, then connect the

hard reset box via a straight-through (standard) Ethernet cable at least 3m long to the

copper (RJ45) port on the unit. If a cable is already running to the RJ-45 port of the

unit, the reset box can simply be connected to the other end of this cable

Note: Reconnect power to the unit and wait a minimum of 70 seconds, but less than

90 seconds before disconnecting the hard reset box (leave the Ethernet cable in place

for 2 more minutes). The unit will then begin its normal restart cycle, and the

management agent will normally become accessible within approximately 2 minutes

using the default IP configuration and default usernames, passwords and community

strings. Note that this may take longer than a normal restart operation.

If you do not have access to the hard reset box supplied with the unit, you can create your

own “hard reset cable” by cutting off one end of a standard Ethernet patch cable (at least

3m in length) and then stripping and connecting together the two wires of the twisted pair

going to pins number 3 and 6 of the RJ-45 plug on the other end

of the cable; these are typically the wires from either the

orange/white-orange or green/white-green pairs, but this is not

guaranteed to be the case. All other wires must be left un-

terminated. Use this hard reset cable as a substitute for the hard

reset box and Ethernet cable described above. Instead of disconnecting the hard reset box

(as in the previous procedure), disconnect the wires going to pins 3 and 6 from each other

and leave the cable in place for the additional 2 minutes; it is important not to remove the

cable from the unit until the process is complete.