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Q:
My Camscura WiFi is not responding.
A: Hold down both the Power button and Reset button on the back of
the device for 4 seconds; the Camscura WiFi will reboot.
Q: Camscura WiFi is not appearing in my WiFi Menu.
A: If the Charging indicator light is solid orange the wireless signal is not
transmitting from the device. Please turn the camera off and then on,
enable your WiFi from your smartphone settings menu. You will then
follow the steps on getting the device connected to the mobile app.
If the LED is solid green or flashing green and you are still unable to connect,
please check your router and make sure your network is active. You also may
have entered the wrong WiFi password. Additionally, if your internet speed
is lower than 10Mbp or has restrictions you may be blocked from
streaming video or may need to change the Live view resolution to
QVGA, which uses less bandwidth (see the Live View Settings section).
Note: Please do not use special characters such as “#” in the router SSID name and
password. It is also recommended to turn off WPA or WPA2 encryption on your router.