User guide
14
TROUBLESHOOTING
Excessive Steam
• Removespray-headandcheckforcalciumblockage.Unitmaybepluggingupfromdebrisorcalcium
• IFnewerunit,checkthetemperatureprogrambypassswitchlocatedonrearofmachinebythecordstorage.If“OFF”then
turnto“ON”position.Thiswillcoolunitdownslightly.
• Calloremailforservice.
Taste Not Acceptable
• Qualityorquantityofcoffeeplacedinbrewbasketisnotsufcient(purchasebetterqualitycoffee).
• Adjustcoarsenessofcoffeegrind.
• Sprayheadispluggedandwaterisboringholeingrounds(cleanorreplacesprayhead).
• Checktemperatureinsideofafullcarafeofwater.Itispossibleheatingsystemisnotworkingproperly.
Coffee temperature cold or lukewarm
• Carafenotkeepingcoffeehotenough.Ifusing2cupor1/2carafesetting,considerpre-heatingit
with hot water before brewing.
• Waterowratetoohighorheaterfailed,callcustomerservice.
• Ifstillnothotenough,lookonrearofmachineinsidethecordstoragearea.Abuttonisavailabletopushthatwillprovide
a temperature bypass of the standard temperature programming. This will increase temperature slightly. If there is too
much steam, please remember to turn off switch otherwise.
Cup or mug not detected (flashing brew light)
• Mugnotcloseenoughtodetectsensor(movefurtherintobrewer).
bypass switch