User Manual

27
Troubleshooting
PROBLEM POSSIBLE CAUSES WHAT TO DO
The machine is on
but ceases to operate
Machine is too hot. Turn machine off. Wait for 30-60 minutes and
turn machine back on. If problem persists, call
Breville Consumer Support.
Water does not flow
from the group head
Machine has not reached
operating temperature.
Allow time for the machine to reach operating
temperature.
Water tank is empty. Fill water tank.
Water tank is not fully inserted
and locked into position.
Push water tank in fully and lock latch closed.
No hot water
Water tank is empty. Fill water tank.
Grinder time out
The coffee grind is very fine. Clean out grinder using provided cleaning
tool. Refer to ‘Cleaning Conical Burrs’ under
Care & Cleaning.
Grinding for a
very long time
Chute is blocked. Clean chute using provided cleaning brush.
Refer to ‘Cleaning Conical Burrs’ under
Care & Cleaning.
Will not grind
/ grind stops
Out of beans. Add more beans.
Hopper not locked (dose light
flashing back and forth).
Lock hopper.
Portafilter not fully inserted in
the grinding cradle.
Fully insert the portafilter and see the DOSE
light button illuminates.
Lever is too low and the tamp
blocks the chute.
Raise lever fully to home position.
Coffee build-up stopping
portafilter insertion.
Clean grinding cradle with brush.
Pressure Gauge is
not working
Incorrect dose or not enough
coffee in the filter basket.
Use dual wall baskets or use a finer grind
size setting. If problem persist, call Breville
Consumer Support.
Using coffee beans beyond
expiry date.
Use freshly roasted coffee beans with a
‘Roasted On’ date and consume between
5-20 days after that date.
Auto time
not adjusting
Machine in ‘Manual’ mode. Press the MANUAL DOSE dial to return to
auto mode.
In ‘Top-up’ mode. Do not remove the portafilter until grind has
completed and ideal dose is reached.