User Guide
13
Call ID Management
You may turn your caller ID on or off when you make calls.
To turn the feature off, dial *85 and wait for the conrmation announcement.
Your caller ID will be disabled until you reactivate the feature. To reactivate Caller ID, dial *65.
To make calls within the US, dial 1 plus the 10-digit telephone number.
In the Dialer, quickly press the star key * twice.
Dial 011, the country code, the city code and the local number.
The Active Call screen is supported on VVX 500/501, 600/601, and the screen is displayed when you place a call and you
have an active call in progress. When you have an active call in progress, the name and number of the contact you are
talking with and the duration of the call is displayed in the Active Call screen. In the Active Call screen, you can hold, end,
and transfer the call, or set up a conference call.
From the dial pad or keypad, dial the 4-digit extension.
Corporate Directory
Search for Contacts in the Contact Directory
From your Polycom VVX Desk Phone:
In the Contact Directory, you can enter search criteria to nd your desired contact. To search for a contact:
1. Navigate to Directories > Contact Directory.
2. In the Contact Directory, select Search.
3. From the Search screen, enter your search criteria and select Search. If you’re using the onscreen keyboard,
tap then Search.
4. A list of search results is displayed.
When you get back to your phone associated with your extension, repeat steps 1 and 2 above to remove the
virtualization from the other phone.
From the Breezeline Business Hosted Voice Mobile Phone App:
1. Dial *22.
2. When prompted, enter the rst 3 letters of the person’s rst or last name. Example: enter DAV for David.
3. Press the 1 key if the system matches the person for whom you are looking, or:
Press the * key to listen to the next match.
The system connects you to the extension based on your entry.
To make calls within the US, dial 1 plus the 10-digit telephone number.
In the Dialer, quickly press the star key * twice.
Dial 011, the country code, the city code and the local number.
The Active Call screen is supported on VVX 500/501, 600/601, and the screen is displayed when you place a call and you
have an active call in progress. When you have an active call in progress, the name and number of the contact you are
talking with and the duration of the call is displayed in the Active Call screen. In the Active Call screen, you can hold, end,
and transfer the call, or set up a conference call.
From the dial pad or keypad, dial the 4-digit extension.
Services subject to availability. Call Breezline for more information. Breezeline and the Breezeline logo are trademarks of Cogeco US Finance LLC. © 2022 Breezeline.
Learn More
We recommend all users attend training near the time of install. We have self-help videos to guide you through
how to set up and use individual features —you and your colleagues can view these at any time. Please visit
breezeline.com/business or call 855.575.5182 for details.