Polycom Phone User Guide
Welcome to Breezeline™ Business Hosted Voice Welcome and thank you for choosing Breezeline Business Hosted Voice. Our cloud-based service offers advanced communication solutions that enable you to increase efficiencies, revenue and customer satisfaction. Your business will benefit from state-of-the-art features and functionality without the costs and headaches of traditional premises-based phone systems, all while our service meets the present and future needs of your business.
Getting to know your Polycom VVX Phones 3
Logging into the Breezeline Business Hosted Voice Mobile Phone App First you will need to download the App that fits your device type. First you will need to download the App that fits your device type. First you will need to download the App that fits your device type. First you will need to download the App that fits your device type.
icons display on the Home screen. The following figure shows the Page In Home Screens On VVX 101, 201, 300 series, 400 series, 500 series, and 600 series phon On VVX 101, 201,On 300VVX series, 400 series, 500 series, andyou 600can series phon currently viewing. 500/501 and 600/601 phones, press an currently viewing. On VVX 500/501 and 600/601 phones, you can press an icons display on the Home screen. The following figure shows the Page Ind icons display on the Home screen.
talking with and the duration of the call is displayed in the Active Call screen. In the Active Call screen, yo and transfer the call, or set up a conferenceThe call. Active Call screen is supported on VVX 500/501, 600/601, and the screen is dis have an active call in progress. When you have an active call in progress, the name talking with and the duration of the call is displayed in the Active Call screen. In the and transfer the call, or set up a conference call.
In addition toThe theActive Dialer,Call you screen can place calls from the Calls list, which has wereisrecently placed, is supported on Recent VVX 500/501, 600/601, andcalls the that screen displayed when you answered, or missed on your phone. To place calls from the Recent Calls list: have an active call in progress.
Navigating Voicemail Record Greetings 0 – to select mailbox options 1 – to record unavailable greeting, Record your greeting at the tone & then press: 1 – to accept recording, Press the * key when done & then press the # key to exit. 2 – to listen to the greeting & then either accept or: 3 – to re-record your greeting 2 – to record busy greeting 1 – to accept recording, Press the * key when done & then press the # key to exit.
Listen to Previously Saved Voicemail Message (When No New Messages Exist) 1 – listen to old messages 3 – advanced options 1 – to send reply 3 – listen to envelope * to return to the main menu 5 – repeat message 6 – play next message (if one exists) * to return to the main menu 4 – play previous message * for help 6 – play next message (if one exists) # to cancel * for help 2 – listen to old messages # to cancel 0 – new messages 1 – old messages 2 – work messages 3 – family messages 4 – friends messages # to
From the Breezeline Business Hosted Voice Mobile Phone App: To turn “Do Not Disturb” on, dial *78. Wait for a confirmation message and then hang up the phone. To turn the feature off so that you can resume taking incoming calls, dial *79. Wait for a confirmation message and then hang up. Call Waiting This feature allows you to be notified when another call is coming in on your extension. m the dial pad or keypad, dial the 4-digit extension. • Dial *71 to activate Call Waiting.
Transferring to an External Number from the Breezeline Business Hosted Voice Mobile Phone App 1. Dial #1. 2. Wait for the transfer confirmation. 3. Dial 1 plus the 10-digit phone number (e.g., 1.908.555.1212) and hang up the phone. Transferring Calls with Announcements From your Polycom VVX Desk Phone During a call, do one of the following: 1. Press Transfer to use the default transfer type. 2. Press and hold Transfer and select a transfer type. 3.
3. Choose either Always, No Answer, or Busy ve Call screen• isIfsupported onAnswer, VVX 500/501, 600/601, andofthe screen when you place a call and you you chose No you can enter the number rings beforeisthedisplayed call is forwarded. active call in progress. When you have an active call in progress, the name and number of the contact you are 4. duration Enter a contact’s number, and tap Enable. with and the of the call is displayed in the Active Call screen.
Call ID Management You may turn your caller ID on or off when you make calls. From the dial pad or keypad, dial the 4-digit extension. To turn the feature off, dial *85 and wait for the confirmation announcement. Your caller ID will be disabled until you reactivate the feature. To reactivate Caller ID, dial *65. Corporate Directory To make calls within the US, dial 1 plus the 10-digit telephone number. From the dial pad or keypad, dial the 4-digit extension.