Specifications

S83/85 Ultrasonic Generator Assistance
A40-064 Rev 0 Page 103
8.3 Returning Equipment
When returning any part or equipment to the Branson factory, it must be accompanied by a
Returned Goods Authorization (RGA) number. This number is used to ensure proper handling
and identification of your part or equipment and to expedite its repair and/or return. All returns or
repairs should be sent to the Danbury, CT facility unless otherwise directed by Branson personnel.
All goods must arrive at the Danbury facility with an authorized RGA number clearly marked on
the package, or it will be returned, freight collect. RGA numbers are not required for repairs by
field offices.
To obtain a RGA number for returning parts or equipment you must notify the Industrial Cleaning
Repair Service Department at [phone] or Fax [phone]. Please specify model, P/N,
and reason for return. If you are returning equipment for repair, please call [phone] or Fax
[phone].
• Please indicate fully and clearly the billing and shipping address(es).
• For equipment not covered by the warranty, include a purchase order to avoid delay.
• Pack carefully to avoid damage in shipment.
• Return general repairs by any convenient method. Send priority repairs by Air Freight.
• Prepay the transportation charges FOB the repair site.