Specifications

S83/85 Ultrasonic Generator Assistance
A40-064 Rev 0 Page 101
8 Assistance
8.1 Calling the Local Branson Representative
If you have a problem call the local Branson field sales or service representative, who will know
you, your needs and your applications. He may have a critical replacement part in stock that will
return your machine to operation in the shortest possible time. Before you call, take the following
steps:
1. Have this manual with you.
2. Know how your system has been set up and equipped, including any software versions in
3. your system.
4. Describe the problem.
5. List the steps you have already taken.
6. Have a list of service spares on hand.
7. Enter the name and phone number of your Branson Representative here:
Name:____________________________________________________
Phone____________________________________________________
Calling Branson, Danbury
If the local Branson representative is unavailable, and you do not have the direct dial number for
that individual, call Branson in Danbury at [phone] and follow the automated voice system
to the area you need.
You can also call after 5:00 P.M. or before 8:00 A.M. (Eastern Standard Time), or at any time
during weekends and holidays and leave a message in the Corporate Mailbox. This message will
be relayed to the correct department and answered during the next working day.