Installation Guide

15
732 South Racetrack Road, Henderson, Nevada 89015
i n f o @ v i n o t e m p . c o m
TERMS OF SALE AND WARRANTY
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the carrier’s
missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery service is an additional
fee. If upgraded delivery service cannot be performed properly, Purchaser agrees to accept delivery curbside
and the difference in upgraded cost will not be refunded. If item with free shipping/freight is canceled in transit,
a charge of 25% of the price of the unit/s plus freight costs both ways will be charged. All damages must be
noted at time of delivery on BOL and Seller to be notified within 48 hours of delivery of such
damage. Purchaser acknowledges if cancelation is authorized by Seller, a 35% restocking fee and freight
both ways will be charged. No cancelation or refund on made-to- order products. If an order has been placed
and production has not started, cancellation fee of 15% of total amount will be charged. Cancelled orders paid
by Credit Card will have an additional fee of 3% deducted from the total refund. Refurbished units are sold as
is. Purchaser assumes risks to the quality and performance of goods and assumes the costs of all necessary
service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller
(“Purchaser”) hereby fully agrees to the following terms and conditions of the sale: Shipping/Delivery fees
are the responsibility of the Purchaser whether freight prepaid or freight collect. Seller assumes responsibility
for the goods sold to the Purchaser until the goods have reached Purchaser’s delivery address (FOB
Destination) and the delivery receipt is signed clear. Seller is not responsible for the carrier’s late delivery,
missed delivery, unpaved roads, remote locations, stairs, elevators, narrow door openings and other such
issues in attempting to fit or deliver the goods into the Purchaser’s location. Delivery to remote locations may
require additional fees. Remote location may be defined at the discretion of the carrier as more or less than
50 miles from the nearest major city. Purchaser assumes all responsibility for additional costs related to freight
such as access, measurement, installation, hookup, wiring, moving and storage of the goods, flight of stairs,
carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to lift the goods,
narrow openings, along with any additional costs to deliver or redeliver the product properly. Make sure to
review access to the property and size of the product ordered. The transportation of all goods is subject to the
terms and conditions which the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser.
If white glove delivery was ordered and cannot be performed properly, or access is hindered in any way,
Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If Purchaser will-calls or
pays for their own freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight
company picks up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard
white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary)
and removal of packaging, additional fees for additional requests. Each service has a different rate and will
require additional fees. If freight is not charged (Free Shipping or Freight Included) and the order is cancelled
after shipping, a freight charge of 25% of the cost of the unit, each direction will be charged. Item swap outs
are arranged as curbside delivery and pickup unless noted otherwise. There is no white glove service for
returns. Approved returns must have original and/or proper packaging. Swap-outs (Delivery and Pick up are
at the same time) Original unit must be packed and ready for carrier pick up at time of delivery of new unit.
Packaging of old unit must be adequate for shipping, not oversized or on a pallet if unit was not originally
delivered on a pallet. Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make
a second attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the product to the
consumer. If for any reason the customer is unavailable to accept the order and the product is undeliverable
under any circumstances, the customer will be responsible for any extra shipping and handling charges.
We are a manufacturer not a shipping company, deliveries are done by a 3rd party service. Email us at
[e-mail] for a quote or any additional information. Freight discussed is Continental USA (excluding
Alaska, Puerto Rico, Hawaii), cost is additional please email [e-mail] for a quote.