Datasheet

Lenovo
®
recommends Windows
®
7 Professional.
www.lenovo.com/partner/europe
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Think Service. Think Lenovo.
Lenovo oers a complete menu of services - worry-free options for warranty upgrades, PC protection,
advanced technical support and more. Innovative services that small businesses need:
• ThinkPlus™ Warranty Support - upgrades the base warranty service level up to a maximum 5 years onsite
service with a next business day response target for ThinkPad Classic line, ThinkCentre desktops, ThinkStation
and ThinkServers. For ThinkPad Edge line products, there is a special set of service oerings designed to
oer a exible andindividual warranty program for small and medium business.
• Lenovo Care
SM
oerings enhances the initial warranty up to 3 years for consumer products such as
IdeaPads, IdeaCentres, and essential Lenovo notebooks & desktops as well. The duration of cover includes the
original product warranty period.
• ThinkPad Protection (TPP) brings an accidental damage protection option for mobile Think branded PCs by
providing unlimited repairs and replacement of damaged parts not covered under warranty to protect small
businesses from unexpected IT expenses.
• Lenovo Care Protection services provide coverage on repairs and replacement of damaged parts not
covered under warranty - for both Idea notebooks and desktops; peace of mind for the end-user.
• Hard Disk Drive Retention allows customers to keep their hard drive if it fails and hold on to their data.
This is available for all Think-branded products.
• ThinkPlus Priority Support – a consolidated service package of fast, dependable and advanced IT support
designed with the growing businesses in mind. Available for all Think systems.
• ThinkPlus Battery Warranty Upgrades – on several ThinkPad and ThinkPad Edge notebooks, extend both
system and battery warranty to 3 years carry-in repair or on-site next business day service with TPP
and HDDR option. The upgrade includes a one-time battery replacement if it fails to meet the minimum
performance standards.
• ThinkPlus Productivity for ThinkServer – one simple package to keep the servers up and running thanks
to our advanced level technical support which includes installation and online training as well as ThinkPlus
Priority Support for better value and customers’ peace of mind.
• Lenovo Online Data Backup - Enterprise Edition helps to protect business-critical data, ensuring les are
protected against unforeseen circumstances. The web-based administrative console provides easy account
management, allowing you to either select pre-congured backup and recovery settings or customize them for
your users. Please contact our Services Support Centre (SSC) for customized oering.
Find detailed information about each service on the following pages.
LENOVO SERVICES
www.leno voQUICKP ICK.Com
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OPTIONS AND SERVICES
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