User guide

Printing Label Files
Printing Label Files 51
3. Leave the system default for Orientation since LabelMark will set it.
4. Set the Properties if necessary.
Note: With some operating systems (or some printer drivers) you must set printer properties in the
windows Control Panel. Refer to your printer’s user manual or printer driver help file for
information on setting printer properties.
5. Click OK.
Troubleshooting Printer and Part Problems
Symptom/Message Possible Cause Corrective Action
Printer is not printing Your print job may have been
sent to the wrong printer.
Select the correct printer. See
Selecting a Printer.
The COM port settings on your
printer may not be set correctly.
Refer to the user's guide for
your printer.
The label part used to design
the LabelMark file does not
match the labels loaded in the
printer.
Change to the proper label part.
See Selecting a Different Label
Part.
"Out of Labels" message
(TLS2200 and TLS PC Link
printers only)
The printer is out of label
material.
The computer chip on the TLS
label roll is not making contact
with the sensor in the printer.
Replace the label material roll.
Make sure the label roll is
seated correctly and snugly
between the material guides.
"Out of Ribbon" message
(TLS2200 and TLS PC Link
printers only)
Printer is out of ribbon. Replace ribbon cartridge.
"Error Writing to COM 1"
message
Printer is turned off. Turn the printer on.
Printer is disconnected from the
computer.
Connect the printer to the
computer.