User Manual

BMP
®
61 User’s Manual 96
Maintenance and Troubleshooting
Troubleshooting
Error - "Out of ribbon" Label or ribbon jam during
feeding/printing
Clear any jams by opening the
printer cover and removing an
excess labels in the feed roller
or exit chute areas.
Press [CLEAR/ESC] key to clear
error
Error - "Out of ribbon" Ribbon cartridge memory device
has counted down to zero.
Circuit board on ribbon cartridge
contains a memory device that
tells the printer how much
unused ribbon remains in the
ribbon cartridge.
Replace ribbon cartridge.
Press [CLEAR/ESC] key to clear
error.
Error - "Label and ribbon color
are identical"
Ribbon color and label color are
the same. Printing will not be
visible.
Replace ribbon or label supply.
Press [CLEAR/ESC] key to clear
error.
Error - "Ribbon not optimized for
label type"
Ribbon material type and label
material type that are installed in
the printer may not be
compatible. Poor printing or poor
ink adherence to labels may
result
Replace ribbon or label supply.
Press [CLEAR/ESC] key to clear
error.
Problem Cause Corrective Action