User Manual

BMP
®
61 User’s Manual 98
Maintenance and Troubleshooting
Troubleshooting
Labels Supply (continued)
Error - "No media installed" Label supply is not installed
correctly.
Reinstall label supply.
Press [CLEAR/ESC] key to clear
error.
See page 13 for proper loading.
Verify that circuit board on core
of labels are mating with
contacts in receiver slot of lower
printer base.
Error - "No media installed" Damaged circuit board on label
supply roll
Replace label supply.
Press [CLEAR/ESC] key to clear
error
Error - "No media installed" Damaged contacts in receiver
slot of lower printer base.
Send to Brady for Repair
Error - "Top of form" Label supply or ribbon has
caused jam
Clear any jams by opening the
printer cover and removing any
excess labels in the feed roller
or exit chute areas.
Press [CLEAR/ESC] key to clear
error.
Error - "Top of form" Notch sensors in lower printer
frame are dirty. Notch Sensors in
the lower printer base need to
detect the presence of the labels
to allow printer to operate
correctly.
Clean sensors in lower printer
base.
Press [CLEAR/ESC] key to clear
error.
(See page 83 for proper
cleaning techniques.)
Error - "Label and ribbon color
are identical"
Ribbon color and label color are
the same. Printing will not be
visible.
Replace ribbon or label supply.
Press [CLEAR/ESC] key to clear
error.
Problem Cause Corrective Action