User guide

7. Troubleshooting

2. Clear the media jam.

a. Pull the wrap roller latch

downwards (to move

the wrap roller away

from the platen roller)

and while holding it

there, remove the

jammed portion.

b. Cut the bent or damaged

portion of the jammed

medium or the printed

portion (if any) of the

medium.

c. If the tube/label is in a cartridge, reinsert the cartridge

into the holding area.

3. Prepare to print again.

a. If the printer ribbon is

slack, use your finger to

turn the reel in the

direction indicated on

the cartridge to take up

the slack.

b. Close the cover firmly so that you can hear and feel that it

latches.

c. If the tube was fed

externally, reinsert the

tube into the printer inlet.

d. Press [Maintain] to move the cutter and the

printhead to Home positions.

e. For further detailed instructions, refer to the respective

sections in “3. Printing on Selected Medium”.

Maintain

BMP91UG.book Page 87 Friday, October 14, 2011 7:56 PM