User guide

92
7. Troubleshooting
6 External media loading failed.
Remove media and try again.
External media was not autoloaded. Manually load the tube/label. For instructions, refer
to the ”If the externally fed tube is not autoloaded...”
section in “7. Troubleshooting”.
7 File name cannot be blank. An attempt to name a file with invalid
characters.
Use only valid characters, such as numeric digits
(e.g. “0”, “1”, “2”, “3”) , lower or uppercase letters
(e.g. “a”, “b”, “c”, “A”, “B”, “C”), underscore (“_”)
and period (“.”).
8 Insufficient media. The remaining media may not be sufficient to
complete the current print job.
If you choose to proceed with current print job, you
may have to replace the medium once it is finished.
Alternatively, you can start the print job with another
media roll/cartridge with sufficient length.
9 Insufficient ribbon. The remaining ribbon in the cartridge may not
be sufficient to complete the current print job.
If you choose to proceed with the current print job,
you may have to replace the ribbon cartridge when it
becomes empty. Alternatively, you can start the print
job with another cartridge with sufficient length.
10 Invalid value entered. Enter
correct value and try again.
Non standard data entry or format input. Make sure that the data entry follow the standard
convention.
11 Media cartridge installed.
Remove media inside printer
and try again.
An attempt to load an external medium into the
printer even though a media cartridge is
installed in the printer.
Open the printer cover and remove the media
cartridge inside before trying to load an external
medium into the printer.
12 Media jammed at pinch/feed
roller. Open cover and
remove media.
Tube or label or heat shrink tube is jammed at
the pinch/feed roller.
Open cover and remove media.
Message Description Action
BMP91UG.book Page 92 Friday, October 14, 2011 7:56 PM