User`s manual
Appendix C
132
BMP71 User’s Manual
Labels (Media) (continued)
Error - "No media installed" Damaged circuit board on label/
media roll
1. Replace label/media roll.
2. Press [CLEAR/ESC] key to
clear error
Error - "No media installed" Damaged contacts in receiver slot
of lower printer base.
Send to Brady for Repair
Error - "Top of form" Label/media or ribbon has caused
jam
1. Clear any jams by opening the
printer cover and removing an
excess labels in the feed roller
or exit chute areas.
2. Press [CLEAR/ESC] key to
clear error.
Error - "Top of form" Notch sensors in lower printer
frame are dirty. Notch Sensors in
the lower printer base need to
detect the prescence of the labels
to allow printer to operate
correctly.
1. Clean sensors in lower printer
base.
2. Press [CLEAR/ESC] key to
clear error.
(See page 31 for proper cleaning
techniques.)
Error - "Label and ribbon color are
identical"
Ribbon color and label color are
the same. Printing will not be
visible.
1. Replace ribbon or label/
media.
2. Press [CLEAR/ESC] key to
clear error.
Program
File incompatible with installed
media
A saved file (or power off file)
was designed for media not
currently installed.
Install correct media.
Incompatible Media for chosen
application
The labels installed cannot
accommodate the application
requirements. (E.g., attempting to
run a 110-Block application on die
cut media.)
Install correct media.
Invalid terminal repeat value
entered.
The value entered is out of the
range.
The acceptable range is between
the minimum of 0.2 inch to the
maximum of 40 inches.
Troubleshooting Guide
Problem Cause Corrective Action