User’s Manual
This page is intentionally left blank.
Copyright and Trademarks Trademarks Copyright and Trademarks Disclaimer This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may be revised from time to time without notice. Brady disclaims any understanding to provide you with such revisions, if any. This manual is copyrighted with all rights reserved. No portion of this manual may be copied or reproduced by any means without the prior written consent of Brady.
Brady Warranty Trademarks Brady Warranty Our products are sold with the understanding that the buyer will test them in actual use and determine for him or herself their adaptability to his/her intended uses. Brady warrants to the buyer that its products are free from defects in material and workmanship, but limits its obligation under this warranty to replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold it.
BBP®33 Agency Compliance and Approvals Europe BBP®33 Agency Compliance and Approvals United States FCC Notice-US Only Warning: This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the manufacturer’s instructions, it may cause interference to radio communications.
Safety and Environment Precautions Safety and Environment Please read and understand this manual before using the BBP®33 Sign & Label Printer for the first time. This manual describes all of the main functions of the printer. Precautions Before using the printer, please note the following precautions: vi • Read all instructions carefully before operating the printer and prior to performing any procedure. • Do not place the unit on an unstable surface or stand.
Technical Support and Registration Repair and Return Technical Support and Registration Contact Information For repair or technical assistance, locate your regional Brady Technical Support office by going to: • United States: www.bradyid.com • Europe: www.bradyeurope.com • Asia Pacific: www.bradycorp.com • Australia: www.bradyaust.com.au • Canada: www.bradycanada.ca • Latin American: www.bradylatinamerica.com Registration Information To register your printer, go to: • www.bradycorp.
Overview Keypad and Button Actions Overview About this Document The purpose of this guide is to provide information and instructions on using the BBP®33 Sign & Label Printer. Conventions When using this document, it is important that you understand the conventions used throughout the manual. • All User actions are indicated by Bold text. • References to menus, dialog boxes, button and screens are indicated by Italics text.
Contents Copyright and Trademarks ......................................................................................iii Brady Warranty ..........................................................................................................iv BBP®33 Agency Compliance and Approvals...........................................................v Safety and Environment............................................................................................vi Technical Support and Registration .............
Brady Network Cards............................................................................................ 2-13 LED Light ......................................................................................................... 2-13 Supported Networks ........................................................................................ 2-13 Installing a Brady Network Card ...................................................................... 2-14 Install Ethernet (first time)........................
Diagnostics............................................................................................................ 3-17 Enter Diagnostic Mode .................................................................................... 3-17 Sensors ........................................................................................................... 3-17 Print Engine Base (PEB) Settings ............................................................. 3-17 Sensor Conditions ....................................
1 Introduction Thank you for purchasing the BBP®33 Sign & Label Printer 4" mono-color peripheral printer. This compact, easy-to-operate thermal transfer printer is a stand-alone that easily connects to your computer for printing labels that you produce using LABELMARK™, labeling software. Media and ribbons from Brady Corporation are programmed to work specifically with the printer.
Compatible Applications Compatible Applications The BBP®33 Sign & Label Printer is compatible with the following software applications: • LABELMARK™ Label Design Software • MARKWARE™ Tape and Label Software When used with one of these software packages, the printer will automatically recognize all enabled and compatible media. Note: Only BBP®33 supplies will work with this printer. System Specifications 1-2 • Weight: 11 lbs (4.9 kg) • Dimensions (stored): 8.9 in. x 12.0 in. x 9.5 in. (22.
Keypad and Menu Functions User Interface Keypad and Menu Functions The following describes the keys, buttons and display screen that are used to navigate through and use the BBP®33 Sign & Label Printer system. User Interface The user interface (UI) contains the keypad and buttons for using the printer. The main functions are as follows: Item # Icon Description 1 Feed: Feeds the labels through the printer to the next notch on the liner. Feeds a full label for die cut; 0.5-inch (12.
Keypad and Menu Functions Display Screen Display Screen The display screen has two modes: • Ready Mode: Indicates printer status and displays estimated remaining media and estimated remaining ribbon. Also indicates the media and ribbon installed. • Menu Selection Mode: Lets you configure system defaults, view and set printer information, perform input and output operations and perform diagnostics.
Keypad and Menu Functions Display Screen Menu Selection Mode The table describes the main options of the display screen when in menu selection mode. See “User Interface Menu Structure” on page 1-6 for a list of all the menu options. Menu Item Description Cut Media Used to automatically cut the media. Status Info Options to display or print status and configuration information, font list and/or graphic list. Output Settings Indicates print energy, print speed, cut status and mirror print settings.
Keypad and Menu Functions Display Screen User Interface Menu Structure 1-6 BBP®33 Sign & Label Printer User’s Manual
2 Printer Set Up Unpack and Set up Printer Carefully unpack and inspect the printer surfaces (interior and exterior) and the labeling system for possible damage during shipping. Note: Be sure to remove any transportation protection from around the printhead and inside the enclosure cover.
Unpack and Set up Printer System Components System Components 1 12 11 2 10 9 4 5 3 7 13 8 6 Figure 2-1. Printer Components 1 3 5 7 9 11 13 Enclosure Cover Media Guides Ribbon Cartridge Ribbon Cartridge Latch Expansion Ports Power Button Ribbon Cover Latch 2 4 6 8 10 12 Label Exit/Auto Cutter* Media Ribbon Cover Brady Network Card Media Wiper Media Bridge* *See User’s Manual for component descriptions.
Unpack and Set up Printer Set up the Printer Set up the Printer Connect Printer Power To setup the printer: 1. Plug the power cord [1] into the printer at the location shown. 2. Plug the other end of the power cord into an AC power outlet. The printer automatically turns on and displays the printer status and the size and color of the currently installed media.
Unpack and Set up Printer Set up the Printer Install or Change Supplies The media and ribbon supply cartridges use a “smart cell” to define and track the supply information. The system automatically recognizes the supply information for the installed media and ribbon. Note: The printer can be either on or off when changing supplies. To install or change ribbon: 1. To remove ribbon, open the enclosure cover. 2. Release the latch on the ribbon cover [2] and swing open. 3.
Unpack and Set up Printer Set up the Printer 4. Place ribbon cartridge with ribbon over print head [4] and the product label toward machine, then snap into place. 4 5. Close and latch the ribbon cover. 6. Close the enclosure cover. 7. If printer was off, press . The system detects the media and ribbon colors and sets the amount of remaining supplies.
Unpack and Set up Printer Set up the Printer To install or change media: 1. Open the enclosure cover. 2. Release the latch on the ribbon cover [2] and swing open.
Unpack and Set up Printer Set up the Printer 3. If engaged, swing yellow media wiper [3] to the back. 4. Slide yellow media guides [4] to full-open. 5. Remove existing media, if installed, by pulling cartridge from printer. 6. Insert media cartridge until spindle ends rest in slots of media holder [6]. Media unwinds from the top of the roll and the smart cell should be on the left side of the spindle. 7. Feed media from top of roll until it sits just past the black rubber roller. 8.
Unpack and Set up Printer Feeding and Cutting Label Stock Feeding and Cutting Label Stock Use this procedure to advance the media to the cut position, and (optionally) cut the media. Note: For die-cut media, the media is advanced to the cut position which is the next die-cut label. For continuous media, the media advances until you release the Feed button. To feed and cut the label stock: 1. With printer power on, press and hold Feed you want exits the printer. until the length of media 2.
Print Two-sided Sleeve Material Feeding and Cutting Label Stock Print Two-sided Sleeve Material When printing two-sided sleeve material, side one is loaded and printed directly from the roll. To print side two, the material is cut at the end of the job, then loaded from the back of the printer. A media bridge holds the two-sided material above the the tape roll. The twosided material lays across the bridge to enter the tape entrance ramp. When done, the bridge is raised and snaps into the enclosure cover.
Print Two-sided Sleeve Material Feeding and Cutting Label Stock Note: Make sure you place the edge for the starting (1st) label into the printer first. 7. From the back of the printer, feed the edge of the marker through the slot between the enclosure cover and the printer as follows: • Starting marker (1st printed label) through slot first • Printed side down 8. Lay the markers over the media bridge and feed the markers to the top of the black roller ~.25 in. (6.35 mm) from the exit. 9.
System Power Rebooting the Printer System Power These procedures describe how to power-up the printer when starting from a nonpowered state (i.e., printer has been unplugged) and how to remove power from the printer. Note: With power removed (i.e., printer disconnected from power source), the system clock retains its settings for about 30 days. Starting Printer • To start printer from a cold state: Plug the printer into a power source.
Connect Printer to a PC via USB Rebooting the Printer Connect Printer to a PC via USB To use your PC with the BBP®33 Sign & Label Printer, you must have the USB device driver installed on your PC. Note: See “Compatible Applications” on page 1-2 for a list of software applications that are compatible with the BBP®33. Refer to your labeling software documentation for instructions about installing and using the software. To install the USB device driver: 1. Go to “Install USB Driver (only)” on page 2-29.
Brady Network Cards Supported Networks Brady Network Cards Supported Networks LED Light LED Light The changing colors of the LED light on the Brady Network Card signifies the following: Color Solid Green Blinking Orange Blinking Green Solid Red Blinking Red Status Card is functioning normally, status is OK. The firmware is corrupted and it needs to be upgraded.
Brady Network Cards Installing a Brady Network Card Installing a Brady Network Card If your Brady printer is equipped with a Brady Network Card (Ethernet), you can configure the printer to run as a local printer (physically attached to your PC via a USB cable) and as a network (shared) printer through Ethernet. To establish the printer as a network printer, you must configure the Brady Network Card to recognize and work with your networks.
Brady Network Cards Installing a Brady Network Card Install Ethernet (first time) Use this installation process: • if you have just purchased the printer and are setting it up for the first time. • if you intend to send print jobs to the printer from a PC using Ethernet or over a LAN network. To activate the Ethernet connection: 1. Make sure your printer and your PC are not connected with a USB cable. 2. Insert the Brady Printer Drivers CD into your computer CD drive.
Brady Network Cards Installing a Brady Network Card 5. If your printer and PC are still connected with a USB cable, disconnect it now, then click Next. 6. Click First time install for network driver (default), then click Next.
Brady Network Cards Installing a Brady Network Card 7. Verify that your printer printer is powered on and the Brady Network Card LED is solid green. 8. Connect the printer to your PC with a USB cable. 9. If the Found New Hardware Wizard displays, continue with the next step, otherwise skip to Step 16. 10. Click Yes, now and every time I connect a device radio button, then click Next.
Brady Network Cards Installing a Brady Network Card 11. Click the radio button Install software automatically (Recommended), then click Next. 12. When the installation is complete, click Finish to close the wizard, then click Next.
Brady Network Cards Installing a Brady Network Card 13. Click the radio button for Ethernet, then click Next. 14. In the Printer Description field, enter an easy-to-identify name/description for this network connection. You can use any alphanumeric characters. 15. In the Network Address Type field, choose the default DHCP protocol. Note: If you choose Static, you must enter the IP Address, Subnet Mask and Default Gateway fields. 16. Click Next.
Brady Network Cards Installing a Brady Network Card 17. Verify that your printer and PC are connected to the same network, then click Next. Note: To verify that your printer and PC are on the same network, see the connection guidelines shown below. Figure 3.
Brady Network Cards Installing a Brady Network Card 18. When the Ethernet connection is successful, the Bonjour Printer Wizard launches automatically. Click Next. Note: The Bonjour program is designed to establish and monitor network printers. The Bonjour Printer Wizard establishes your Brady printer as a network printer. 19. Read the Apple End User License Agreement, then click I accept the terms in the license agreement and click Next to continue.
Brady Network Cards Installing a Brady Network Card 20. Click the assigned network printer name, then click Next. Note: For easier identification, the name or description you assigned in Step 14. displays in the lower left corner of the screen. 21. In the Manufacturer field, click Brady (the manufacturers are listed in alphabetical order). 22. In the Model field, click the printer to install, then click Next.
Brady Network Cards Installing a Brady Network Card 23. When the Bonjour Printer wizard completes, click Finish. 24. When the Brady Printer Installation is completed click Finish to exit the wizard.
Brady Network Cards Installing a Brady Network Card Install Additional PC’s using Brady Network Card Utility Use this installation process if your printer has been configured previously but you now want to use another PC to send print jobs to the printer. Note: Your additional PC must be on the same network as the printer. If not, it will not be detected during installation. Once the Brady Network Card has been configured for Ethernet, you can install those network drivers on additional PC’s. 1.
Brady Network Cards Installing a Brady Network Card 4. Verify that the printer is powered on and the Brady Network Card is functioning properly (green light is on), then click Next. The Bonjour wizard lauches automatically. Note: The Bonjour program is designed to establish and monitor network printers. The Bonjour Printer Wizard establishes your Brady printer as a network printer. 5. Click Next.
Brady Network Cards Installing a Brady Network Card 6. Read the Apple End User License Agreement, then click I accept the terms in the license agreement. 7. Click Next to continue. 8. Click the assigned network printer name. Note: For easier identification, the name or description you assigned previously displays in the lower left corner of the screen. 9. Click Next.
Brady Network Cards Installing a Brady Network Card 10. In the Manufacturer field, click Brady (the manufacturers are listed in alphabetical order). 11. In the Model field, click the printer to install, then click Next. 12. If Brady cannot be found in the Manufacturer field, click Have Disk.
Brady Network Cards Installing a Brady Network Card 13. Browse the supplied CD and locate the .INF file for your printer model. The example screen shows the .inf file for installing a BBP33 printer. Example 14. When the Bonjour Printer wizard completes, click Finish. 15. When the Brady Printer Installation is completed, click Finish to exit the wizard.
Brady Network Cards Installing a Brady Network Card Install USB Driver (only) Use this installation process if you intend to send print jobs to the printer from a PC using USB cable only. This procedure installs the printer driver for your Brady printer and installs the Brady Network Card (BNC) configuration utility. To install the printer driver and the BNC Configuration Utility: 1. Make sure your printer and your PC are not connected with a USB cable. 2.
Brady Network Cards Installing a Brady Network Card 5. If your printer and PC are still connected with a USB cable, disconnect it now, then click Next. 6. Click the radio button to Install USB Driver Only, then click Next.
Brady Network Cards Installing a Brady Network Card 7. Connect the printer to your PC with a USB cable. 8. If the Found New Hardware Wizard displays, continue with the next step, otherwise skip to Step 10. 9. Click the radio button Yes, now and every time I connect a device, then click Next.
Brady Network Cards Installing a Brady Network Card 10. Click the radio button Install software automatically (Recommended), then click Next. 11. When the install is complete, click Finish to close the wizard, then click Next.
Brady Network Cards Installing a Brady Network Card 12. When the Brady Network Card Configuration Utility and USB Driver are successfully installed, click Finish.
Brady Network Cards Troubleshooting Brady Network Card Troubleshooting Brady Network Card Ethernet Connection Failed If Ethernet connection fails, an error message displays. The Ethernet connection can fail if the PC and printer are not on the same network. 1. Click Back. 2. Verify that your printer and PC are connected to the same network (see the connection diagram in Figure 3 on page 20). 3. Click Next to continue with installation.
Brady Network Cards Troubleshooting Brady Network Card USB Connection Failed The USB connection could fail for two reasons: • The printer is powered OFF. • The USB cable is not connected. If the connection fails: 1. Click Back. 2. Power ON the printer and connect the USB cable. 3. Click Next to try again.
Brady Network Cards Using Brady Network Card Configuration Utility Using Brady Network Card Configuration Utility When the network drivers are installed, a configuration utility is also installed and is automatically placed in Programs under the Start button of your Windows program. Use the configuration utility to adjust or change the configuration you initially installed. To access the utility: 1. Choose Start>Programs>Brady>Brady Network Card>Brady Network Card Configuration Utility.
Brady Network Cards Using Brady Network Card Configuration Utility Network Settings The Network Settings tab displays the unique name you gave to the printer and the Address Type used by it. DHCP is the recommended setting. Note: If Static is selected, you must enter the IP Address, Subnet Mask, and Default Gateway.
Brady Network Cards Using Brady Network Card Configuration Utility Firmware Upgrade/Factory Reset You can upgrade your Brady Network Card through the Firmware Upgrade/ Factory Reset tab of the Configuration Utility. Upgrade Firmware To upgrade firmware: 1. Access the Brady website at www.bradyid.com. 2. Click Customer & Tech Support 3. Under Product & Software Downloads, click the the Brady Network Card firmware upgrade. 4.
Brady Network Cards Using Brady Network Card Configuration Utility 5. On the File Download screen, click Save. 6. Using standard Windows procedures, determine the directory where you want to save the download data.
Brady Network Cards Using Brady Network Card Configuration Utility 7. On the Firmware Upgrade tab of the Configuration Utility screen, click Browse. 8. Find the directory in which you saved the download ZIP file, then click Open. 9. On the Firmware Upgrade/Factory Reset tab, click Upgrade. The upgrade program information is automatically installed on your system. 10. Click OK to accept changes and exit the dialog box.
Brady Network Cards Using Brady Network Card Configuration Utility Factory Reset To return all settings to the original Factory settings (defaults): 1. On the Firmware Upgrade/Factory Reset tab of the Configuration Utility, click Reset to Factory Defaults. A warning message displays indicating all previous defined settings will be removed. 2. Click OK on the warning message. 3. Click OK on the dialog box to accept the changes and exit the dialog box. The previous settings are removed. 4.
3 User Interface Menu The User Interface (UI) menu provides feedback and also allows you to access and change printer settings, printer status and tools. A 5-way navigation keypad lets you navigate through the menu structure to choose the option(s) you want. In Ready mode, the UI menu indicates printer status and displays estimated remaining material and ribbon. In Menu Selection mode, the display changes to a navigation-type menu.
Status Info Status Info Status Info includes information about the printer configuration and fonts. From this menu, you can also print a configuration label, font list or graphics list. To view system information: Note: Press W to exit a menu at any time. 1. Press to go to the navigation menu. 2. Press S or T to scroll to Status Info, then press . 3. Press S or T and choose from one of the following options, then press : Note: For print options, use continuous media to get the best results.
Output Settings Print Energy Output Settings Output Settings let you set the print energy and print speed. You can also set when you want to cut the label, set mirror printing on or off and change the horizontal and vertical offset. Note: If password protection has been implemented, you will need to enter the password to have access to these functions.
Output Settings Cut Settings Print Speed Print speed lets you adjust the speed setting from 1 to 4 inches per second (ips). Optimal print speed settings are set automatically by the smart cell for the installed media and should only be changed if you are experiencing problems. For example, you can change print speed if you want to print graphics or other densely populated labels more slowly to ensure complete coverage. To set the print speed: 1. Press to go to the navigation menu. 2.
Output Settings Offset Mirror Print Settings Use this procedure to print labels suitable for reading in a mirror or through the back of the label. To set the mirror-image option: Note: Mirror print settings are in effect only during the current print job. When the print job is complete, the printer returns to the default setting. 1. Press to go to the navigation menu. 2. Press S or T to scroll to Output Settings, then press 3. Press T to scroll to Mirror Print, then press . . 4.
Printer Settings Units Printer Settings The Printer Settings menu lets you set the default values for the printer. Defaults are common settings that are pre-assigned to make the system usable as soon as power is applied (e.g., set date and time to your local date and time). By changing the defaults, you can set the printer to your specific requirements. Any defaults set here will stay in effect even when power is removed from the printer, and also during upgrades.
Printer Settings Standby Interval Contrast To set the contrast: 1. Press to go to the navigation menu. 2. Press S or T to scroll to Printer Settings, then press 3. Press T to scroll to Contrast, then press . . 4. Press S or T to increase or decrease the contrast setting. Contrast values are between 1 and 20. 5. Press to accept the change. 6. When done, press W twice to exit to the main menu.
Printer Settings Connection Date & Time The Date & Time menu lets you change the date and time format (i.e., 12-hour or 24-hour clock). Use the same steps to change any of the submenu options. To change date & time options: 1. Press to go to the navigation menu. 2. Press S or T to scroll to Printer Settings, then press 3. Press T to scroll to Date & Time, then press . . 4. Press S or T to choose the option you want to change (i.e., Date, Time or Format), then press . 5.
Printer Settings Restore Defaults Restore Defaults Restore Defaults resets the printer to its factory settings. Once selected, it may take a few moments to restore the defaults. 1. Press to go to the navigation menu. 2. Press S or T to scroll to Printer Settings, then press . 3. Press T to scroll to Restore Defaults. 4. Press to accept. 5. When done, press W twice to exit to the main menu.
Tools Import Tools Import Import lets you add your own graphics or fonts for use on the printer. Graphics Use this procedure to add your own graphics for use in labels that you create on the printer. Imported graphics must be in one of the following supported format(s) and imported from a USB flash drive. • Bitmap (.bmp) • Graphics Interchange Format (.gif) • Joint Photographic Experts Group (.jpg) • Portable Network Graphics (.png) Note: This is a monochrome printer.
Tools Import Fonts Use this procedure to add your own fonts for use in your labels. Only True-Type fonts can be imported. The following True-Type fonts are resident on the printer: • Arial (Normal, Bold, Italic) • Courier New (Normal, Bold, Italic) • Tahoma (Normal, Bold) • Times New Roman (Normal, Bold, Italic) • Trebuchet MS (Normal, Bold, Italic) • Verdana (Normal, Bold, Italic) To import a font: 1. Copy the font(s) you want into the root directory of your USB flash drive. 2.
Tools Delete Delete Use these procedures to delete any of your own graphics or fonts that you previously imported. Note: You cannot delete any of the fonts that come with the printer. Delete Graphics To delete a graphic: 1. Press to go to the navigation menu. 2. Press S or T to scroll to Tools, then press 3. Press T to scroll to Delete, then press . . 4. Press S or T to select Delete Graphics, then press . 5. Press S or T to scroll through the list of imported graphics. 6.
Tools Password Protection Password Protection Use this procedure to enable password protection or to change a password. Passwords can be enabled for the Output Settings or Printer Settings menus. Enable Protection To enable password protection: 1. Press to go to the navigation menu. 2. Press S or T to scroll to Tools, then press 3. Press T to scroll to Password, then press . . 4. At the prompt, enter the password by using a combination of arrow keys and buttons, then press .
Tools Password Protection Change Password When changing the password, be sure to write down the new key combination so that you don’t forget it. To change the password: 1. Press to go to the navigation menu. 2. Press S or T to scroll to Tools, then press 3. Press T to scroll to Password, then press . . 4. At the prompt, enter the password by using a combination of arrow keys and buttons, then press . 5. Press T to select Change Password, then press 6.
Tools Upgrade from PC Upgrade from PC Use this procedure to upgrade your printer to a new software or firmware version from a PC connected to the printer. CAUTION! Do not interrupt power on either the printer or PC during the upgrade process. To upgrade: 1. Before installing, verify the following: • Upgrade Utility is available on your PC or via the Brady website (see Technical Support and Registration in this manual for more information). • USB cable is connected from your BBP®33 to your PC.
Tools Upgrade from USB Flash Drive Upgrade from USB Flash Drive Use this procedure to upgrade the firmware or software from a USB flash drive that contains the upgrade. The system will support only one USB device at a time. To upgrade software from a USB flash drive: CAUTION! Do not interrupt power during an upgrade from a USB flash drive. 1. Copy the upgrade files to the root directory of your USB flash drive. 2. Connect the USB flash drive to any available USB port on the printer. 3.
Tools Diagnostics Diagnostics Some diagnostics are not available for users. Advanced diagnostics are password protected and to be used only with Brady Technical Support. The password is assigned by Brady. Enter Diagnostic Mode Use this procedure to access any of the diagnostics menus. To enter diagnostics mode: Note: A password is required to access the Advanced Diagnostics menus. 1. Press to go to the navigation menu. 2. Press S or T to scroll to Tools, the press 3.
Tools Diagnostics Sensor Conditions This diagnostic detects the sensor conditions for ribbon motion, door, cutter, leading (edge), diecut, tapeout, wiper, and center. Conditions are: • BL (blocked) • Clos (closed) or Open • Hom (home position) • Eng (engaged) • UnB (unblocked) To view the PEB settings: 1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17). 2.
Tools Diagnostics Analog Readings This diagnostic detects the analog readings for the diecut analog/digital converter, head voltage and thermistor temperature. To view the analog readings: 1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17). 2. Press T to scroll to Analog Readings, then press for the following: Diecut A/D Head Voltage Thermistor xxxx xxxx xxxx 3. Press W repeatedly to exit to the main menu or Readings menu. BBP®33 Sign & Label Printer User’s Manual .
Tools Diagnostics Copy Error Logs Printer Error Log 1. Insert a USB drive into any available port on the printer. 2. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17). 3. Press T to go to Copy Error Logs, then press . 4. Press to select Printer Error Log, then press . The error log is written to the USB drive and the message Successfully Copied Error Log displays. Note: A message will display if no USB device is detected. 5. Press W repeatedly to exit to the main menu. 6.
Tools Diagnostics USB Test The USB test verifies that the USB ports are active. The tests can be performed with a flash drive or a type-B cable. USB Flash Drive Test To perform a USB test: 1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17). 2. Press S or T to go to USB Test, then press 3. Press to select the test. to start the test. 4. Insert a USB flash drive into the Lower USB port. The display indicates DSK2: attached. 5. Remove the USB flash drive.
Tools Advanced Diagnostics Keyboard Setup This procedure configures the printer to use the selected regional USB keyboard. To configure a keyboard: 1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17). 2. Press S or T to go to Keyboard Setup, then press options displays. . The list of keyboard 3. Press S or T to select the regional configuration you want, then press The printer is configured for use with the selected keyboard. . 4. Press W repeatedly to exit to the main menu.
USB Flash Drive Advanced Diagnostics USB Flash Drive Use this procedure to download and print label scripts from a USB device. Label scripts can be created in any of the following programming languages: • BPL (xml) • ZPL • jScript • DPL To download a label script: 1. Insert the USB flash drive into any available USB slot on the printer. 2. Press to go to the navigation menu. 3. Press T to scroll to USB Flash Drive, then press 4. Press . to select the USB drive shown. 5.
4 Maintenance Printer Maintenance Removing Power and Media from Printer Before performing any maintenance procedure that involves opening the enclosure cover, you should remove the power and media from the printer. To remove printer power and media: 1. Remove the power plug [1] from the printer. 1 2. Open the enclosure cover.
Printer Maintenance Removing Power and Media from Printer 3. Release the latch on the ribbon cover [3] and swing open. 4. Release the ribbon cartridge latch [4] and lift the ribbon cartridge up and out. 3 4 5. Move yellow media wiper [5] to the back. 6. Move yellow media guides [6] to full-open. 7. Remove media cartridge from the slots of media holder [7].
Printer Maintenance Cleaning the Printer Cleaning the Printer Remove Dust Dust generated by media cuts can accumulate in the unit. If a significant amount of dust is built up, clean the unit using this procedure. Materials Required • Isopropyl Alcohol • Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster) To clean dust from the printer: CAUTION! Always wear safety glasses when using compressed air. 1.
Printer Maintenance Cleaning the Printer Clean Printer and Keypad Residue Whenever performing any maintenance on the printer, you should also clean any residue caused by the media. Materials Required • Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster) • Lint-free Cloth • Isopropyl Alcohol • Safety Glasses To clean residue from the printer: CAUTION! Always wear safety glasses when using compressed air. 1.
Printer Maintenance Cleaning the Printer Clean Auto-Cutter Blade Note: When cleaning the cutter, you should also clean the media and cutter sensors (see “Clean Sensors” on page 4-7). Materials Required • Isopropyl Alcohol • Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions) To clean the cutter: 1. Remove power and media from the printer. 2. Squeeze the two yellow cutter tabs [2a] to release the cutter.
Printer Maintenance Cleaning the Printer 4. Clean metal cutting blade [4]: a. If the cutting blade shows significant residue, use the adhesive scraping tool from the cleaning kit, or other flat-edged tool, to gently scrape the reside off the cutting blade. b. Moisten one of the foam swabs from the cleaning kit with the alcohol. Do not allow the alcohol to drip from the swab. c. Clean cutting blade with moistened swab until all residue is removed. 4 5.
Printer Maintenance Cleaning the Printer Clean Sensors The sensors are located inside the printer and may be covered with dust that results from cutting the media. The media sensor is located under the yellow media guide. Materials Required • Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions) • Isopropyl Alcohol To clean the sensors: 1.
Printer Maintenance Cleaning the Printer Clean Tape Entrance This procedure cleans the tape entrance, exit area and exit chute. The tape entrance can become sticky because of adhesive buildup Note: Clean the exit area after cleaning the sensors (see “Clean Sensors” on page 4-7). The cleaning swab may be damaged when cleaning the exit area.
Printer Maintenance Cleaning the Printer Clean the Cutter Blade Exit Area This procedure cleans the cutter blade exit area and the exit chute. Note: You should clean the exit area after cleaning the cutter blade and sensors. The cleaning swab may be damaged when cleaning the exit area. Materials Required • Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions) • Isopropyl Alcohol To clean the exit chute: 1.
Printer Maintenance Cleaning the Printer Clean Printhead Materials Required • Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions) • Isopropyl Alcohol CAUTION! Use only the materials supplied in the cleaning kit. Using other materials may permanently damage the printhead. To clean the printhead: 1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1). 2.
Printer Maintenance Replacing the Media Wiper Replacing the Media Wiper Materials Required • Media Wiper (5 pack) Kit, Cat #B31-WIPER (sold separately) To replace the media wiper: 1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1). 2. LIft and hold the wiper arm while grasping the tab of the wiper insert [2]. 3. Pull the tab slightly forward and then slide the wiper insert out of the wiper arm. 4.
Printer Maintenance Replacing/Adjust Media End Caps Clearing Jams To clear jams from the printer: 1. Remove all damaged ribbon and/or media from the printer. 2. Check that there is no damage to the print head, sensors, or any other parts. 3. Check whether any cleaning is needed. If cleaning is required, see “Cleaning the Printer” on page 4-3 for details. 4. Reload ribbon and media and clear all error messages.
5 Troubleshooting Messages The BBP®33 Sign & Label Printer contains error messages that describe what action you should take to resolve any messages or errors. Messages indicate the problem for the task being performed and also provide a possible corrective action. Printing Errors Problem Printer not ready. Error: 15 Printer Error. Error: 16 Printer Error Error: 21 Printer Error Error: 22 Poor print quality. Cause Corrective Action The ribbon cover is open or the cutter is not in operating position.
Messages Hardware Errors Hardware Errors Problem Printer too warm. Print job canceled. Error: 18 Printer too cold. Print job canceled. Error: 20 Media jam. Print job canceled. Errors: 45, 80, 85, 87 Cut quality poor. Error: 1025 Residue on labels. Error: 1027 Poor media detection on the printer, or print registration problems. Check Printer. 5-2 Cause The printhead is too hot. The printhead has not reached operating temperature.
Messages Ribbon Errors Media Errors Problem Cause Error reading media memory cell. Reload or replace media. Printer cannot read the media memory cell: media validation failed [48]; cannot read media cell [49]; cannot read memory CRC [50]; cell is wrong version [51]; media counter shows no media remaining [52]. Media sensor shows end of media. Print job canceled. Replace media. If problem persists, contact Technical support. Media is not loaded correctly. Reload media: 1. Insert media. 2.
A Supported Scripting Languages The following tables describe the ZPL, jScript and DPL commands that are supported by the BBP®33 Sign & Label Printer. Note: For Brady Print Language (BPL) commands, see the BPL Programmer’s Guide that is included on your Product CD.
ZPL Supported Commands Objects Objects Drawing Objects Drawing Objects Descriptions Rectangle Circle Diagonal Line Ellipse ZPL® Command ^GB ^GC ^GD ^GE Download graphic file to printer ^GF Text Commands Text Description Set Text Font (A-Z, 0-9) Set Default Font Assign Character Identifier to Built-in Font A-2 ZPL® Command ^A ^CF ^CW BBP®33 Sign & Label Printer User’s Manual
ZPL Supported Commands Objects Barcodes Barcode Descriptions ANSI Codabar Aztec 1 Aztec 2 Codablock Code 11 Code 39 Code 49 Code 93 Code 128 Data Matrix EAN/JAN-8 EAN/JAN-13 EAN/UPC Extension Field Default Industrial 2 of 5 Interleaved 2 of 5 Logmars Micro-PDF417 MSI PDF417 Planet Code Plessey UPC-A UPC-E UPS MaxiCode QR Code RSS Standard 2 of 5 TLC39 POSTNET BBP®33 Sign & Label Printer User’s Manual ZPL® Command ^BK ^B0 ^BO ^BB ^B1 ^B3 ^B4 ^BA ^BC ^BX ^B8 ^BE ^BS ^BY ^BI ^B2 ^BL ^BF ^BM ^B7 ^B5 ^BP ^BU
ZPL Supported Commands Field Data Field Data ZPL® Command Field Data Descriptions Field Data Origin (set upper left corner relative to label home) Field Parameter (set vertical/reverse for font field) Field Reverse Print (white over black or black over white) Field Separator (end of field definition) Field Typeset (sets field position, relative to home) Set field orientation A-4 ^FD ^FO ^FP ^FR ^FS ^FT ^FW BBP®33 Sign & Label Printer User’s Manual
jScript Supported Commands Objects jScript Supported Commands Job Control Job Control Descriptions Start Job End Job (see Number of Labels) Set Label Size (width and length) Measuring Unit (mm, inches, dots) Printer Orientation (degrees) [Label Rotation] Reverse Print Mirror Image Cut Number of Labels / End Job jScript J -S m O R M C A Objects Drawing Objects Drawing Objects Descriptions Draw Object Rectangle Line Circle Ellipse jScript G R L C C Text Text Description Start text object Select internal
jScript Supported Commands Printer Status Barcodes Barcode Descriptions Bar Code Aztec Codabar A / F Codablock F Code 128 A / B / C Code 39 Code 93 Data Matrix EAN-8 EAN-13 EAN-128 FIM HIBC Interleaved 2 of 5 JAN 8 JAN 13 Micro-PDF417 MSI Plessey PDF417 POSTNET QR Code UPC-A UPC-E UPS MaxiCode jScript B AZTEC CODABAR CODEABLOCKF CODE128 CODE39 CODE93 DATAMATRIX EAN8 EAN13 EAN128 FIM HIBC 2OF5INTERLEAVED JAN8 JAN13 MICRO MSI PDF417 POSTNET QRCODE UPCA UPCE UPS MAXICODE Field Data Setting Field Data Descri
DPL Supported Commands Commands DPL Supported Commands Note: These commands conform Revision D, 2001 Datamax Programmer’s Manual Commands Commands Descriptions DPL Set Cut Amount By (Command must be issued and a cut will not occur until job is done.) Set Continuous paper Length Input Image Data (Only value "B" is supported for "f" parameter.
DPL Supported Commands Barcodes Barcodes Barcode Descriptions Barcode Command Structure Code 3 of 9 UPC-A Interleaved 2 of 5 Code 128 EAN-13 EAN-8 HBIC Codabar Interleaved 2 of 5 with Modulo 10 Checksum Plessey Code 93 Postnet UCC/EAN Code 128 UPS MaxiCode PDF-417 DataMatrix A-8 DPL b [bb] c d eee ffff gggg jj...j where: a = Rotation (1, 2, 3, 4) b [bb] = Barcode c = Wide Bar, (always fixed value of 1)* d = Narrow Bar (1-9)* eee = Symbol Height (001 - 999) ffff = Row (0000 - 9999) gggg = Column jj...
DPL Supported Commands Objects Objects Object Descriptions Draw Box (Parameters bbbb and ssss indicate line thickness of box and must be the same.) Draw Box (Parameters bbbb and ssss indicate line thickness of box and must be the same.
DPL Supported Commands Objects Object Descriptions Draw Line DPL 1X1100000970013L093042 where: 1= x= 1 = Fixed Value 1 = Fixed Value eee = Fixed Value ffff = Row gggg = Column L = Line Drawing hhhh = Horizontal Width of Line vvvv = Vertical Height of Line Text (font) Only some True Type fonts are supported. All bitmap and scalable fonts will default to Arial so there will be output on the label (exception is CG Times Family font, which will be mapped to Times New Roman).
DPL Supported Commands Objects Object Descriptions Polygon Polygons are created by defining the positions of corners, specifying a number of data points that represent the vertices of the object, which can range from a simple line (two points), or a triangle (three points), to any free-form outline. BBP®33 Sign & Label Printer User’s Manual DPL 1 X 11 ppp rrrr cccc P ppp bbbb rrrr cccc rrrr cccc ...
© 2012 Brady Worldwide, Inc. All Rights Reserved.
