Warranty

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We’re not afraid of facing or dealing with conflict
A fundamental part of dealing with conflict is having positive,
healthy and honest dialogue about difficult and/or sensitive
issues. Whether it’s challenging an “unwritten rule” or
following up with someone who made you feel uncomfortable,
we all need to say the things we have to say about important
matters provided we do so in a professional and respectful
manner.
When it makes sense, we encourage you to let it go
Although it’s important that you feel good about being at work, sometimes it makes the most
sense to just let things go. The key is in determining what’s important to you to see through and
what’s okay and safe to move on from.
We all play a role in our collective continuous improvement
By working together to build a respectful work environment, we’re contributing towards the
improvement and success of Bradley Smoker, in addition to our own personal environments.
How we work together not only impacts one another but also our customers, which in turn
impacts our business.
Further, just as our personal lives impact how we show up at work, our work lives impact how
we are at home, including our relationships, our sleep/eating habits and our ability to manage
stress. The more we can all do to practice respectful behavior with each other at work, the
greater the effect throughout our lives. It’s about raising the bar for how we communicate and
relate to each other in all that we do.
What Constitutes Disrespectful Behavior?
Discriminating against others
All employees, customers, partners and suppliers have a right to a work environment that is
free from any discrimination or harassment based on race, colour, ancestry, place of origin,
religion, political belief, marital status, family status, physical or mental disability, sex, sexual
orientation, gender identity or expression, age, unrelated criminal conviction, or any other
ground that is in violation of the law. This extends to all company and employment-related
functions, on or off Bradley Smoker premises.
General harassment
Harassment is defined as any conduct, comment, gesture or contact that is objectionable and
unwelcome and should reasonably be known as objectionable and unwelcome. It serves no
legitimate work purpose and detrimentally affects the work environment or leads to adverse
job-related consequences for the person being harassed.
There are numerous forms of harassment, including but not limited to bullying and
harassment, sexual harassment and harassment based on any of the prohibited grounds of
discrimination set out above.
Let’s face it.
“Not everything that is
faced can be changed,
but nothing can be
changed until it is
faced.” James Baldwin