Installation / Operation Instruction Manual
56
Error
Code
Definition of Code
Cause of Problem and Actions Taken to Correct
63
Maximum Number of
Ignition Recycles
Detected
Burner flame is lost during run cycle, and then re-established on ignition cycle.
Check inlet gas pressure. Is gas pressure dropping below the minimum
operating pressure on the rating label after the gas valve opens? Is the gas
pipe size to the water heater adequate? Check the condition of the burner.
Clean or replace as needed. Check the burner flame and observe the
microamp output on the run cycle. Replace burner if clogged with dirt and
debris. Replace spark rod or flame sensor if damaged. Check to make sure
vent terminals are clear of debris or snow and ice. Make sure the condensate
drain flows freely.
64
Electronics Failure
Replace control board.
65
High Water
Temperature (Over
200°F (93°C))
Water temperature in tank has exceeded 200°F (93°C). Check tank sensor.
Make sure sensor is fully inserted into the well (clip on sensor wire secures
sensor in place). Check sensor reading. If not within specifications, replace
sensor. If sensor and wire harnesses check O.K., replace control board.